I do not know who Joseph Dithomas is I did not deal with him
Joseph Dithomas was very professional and provided excellent customer service.
My Experience at Kia of Bedford was outstanding. The staff welcomed me with open arms and made sure I was in the loop and everything. I will be returning to them for any future services on my vehicle.
Joe was courteous and very helpful. Service visit was smooth and efficient.
It should NEVER take over 2 hours for a Oil Change, you must do better for your customers
It was terrible a 2 hr wait for a oil change when I had an appointment never again
Vicki- at the front who took my info was great. The wait was longer than I thought. She quoted me 2 hours. Car wasn’t done until over 3 hours. Just an oil change. I made an appointment and all.
I had a 130 appt. They told me I had to wait until 4. They came back sooner saying it was a cancelation. Then I waited 3 hours for a one hour job. I go looking for an update and they tell me your vehicle has been done 2 hours ago. They couldn't find the paperwork or the key! Eventually I got my truck back. Very disappointed with the service I received
I had Anthony in service that took my information
I was very satisfied with mr Marzocchi and the service that was performed on my vehicle
He was competent And caring.
My car envy went out due to some recalls after getting my car towed to Kia an paying for my rental my own 2 days after Kia received my car Anthony called me to inform me that Kia was not only repairing my car with no out of pocket cost to me but they also took over the rental payments till my car was up an running the rental contract switch was so easy an simple thanks to Anthony that I was able to leave work on my break an go back an also my car was up repaired an running within 10 days as promised
Joe was extremely helpful through the claim process and my car is driving like new! I added an additional service last minute hours before pick up and he was able to accommodate me! Very happy with his customer service.
Anthony is always a pleasure! He helps me out almost every time I come in. Some of the other staff, not so pleasant!
Joseph Dithomas did very well helping me out. I was very satisfied with the work and customer care.
Joe has excellent customer service skills! He always makes us feel like our concerns matter.
I wish you offered pick up service like the MB dealer down the road from you.
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