Kia of Bedford Auto Repair Service Center

Eric was very personable and polite. Great experience.

Anthony was great!

Jim is awesome always friendly

Very friendly services

Anthony was very attentive.

Excellent

I’ve been getting my cars from KOB since 2007 and I’m always pleased with the customer service.

Thanks

Mr.Ozello took great care for my Kia auto service needs.James was courteous and professional.

I had a problem with a cover under the car hanging down,they were telling me I ran over something which I did not.they put it on the rack and found out I did not. They said they would order the part, but the service guy could not tell when they expected it to come in. He said two weeks, two months or longer. To me that is unacceptable.

This whole experience was very assuring to the quality and care of your service team.

This is the 2nd time I work with Anthony and he has been great both times no complaints.

Very nice guy

Because I had A kia card and I was no ask about it to get a di count on my bill and when I remembered it I was told it was too late for me to use it

Eric Livingstone was very knowledgeable and helpful. I always feel satisfied when I take my car to Kia and will continue to get to get my car serviced there.

I can't trust the service

James was awesome he took the time to explain to me what was being done to my Kia Sportage and he gave me a ticket to get refreshments while I was waiting on the service. I appreciate him very much

Anthony did an outstanding job of taking care of my car. He is always courteous and thorough

Mr. Delisi is always polite and takes time to explain and I never feel rushed! Thank you!

There was little communication during the extended time the dealership had my vehicle from 1/21/2019-4/11/2019. I brought my vehicle to the dealership. I was given misleading information from the dealership and KIA of America. I was initially told by Kia of Bedford that an engine was ordered in February. I was then advised by KIA of America that the parts dept contacted him and an engine was not ordered. They needed my VIN number. I advised KIA oF America that I was very disappointed with Customer Service and the lack of communication. I received a half hearted apology and asked for a higher customer service contact and was advised he was the only person I could speak with. To add insult to injury. When I picked up my vehicle my windshield is cracked. I was advised that the footage on their camera would be reviewed and I would be contacted. I was provided 3 different rental vehicles during this situation. I’m still waiting.