Service Center

Real Reviews From Verified Customers

Ray L.
5 out of 5
5/30/2019
Mr Livingston listened to my concerns and he provided excellent assistance.
KNOKITA S.
2 out of 5
5/30/2019
My experience was terrible at Kia of Bedford . Bad customer service.
Ernest T.
5 out of 5
5/29/2019
Very professional.
John F.
4 out of 5
5/26/2019
I have work with Anthony Mazzocco went brought our cars at the Mentor Dealership customer service. It always a wonderful experience. He came greeted me like family. I really enjoyed talking to him. He was very helpful. If didn’t know the answer regards any question went ask someone got the job done. Thanks again Anthony making feel at home. .
Dolitha M.
4 out of 5
5/26/2019
I was very satisfied with my service today did not have to wait for someone to help me
Erika W.
5 out of 5
5/25/2019
Eric was very helpful as always. Thank you!
Louise R.
5 out of 5
5/25/2019
Excellent customer service!????
Leila B.
1 out of 5
5/25/2019
I like my new tires, but realized once I got home that they had no valve caps on them so I had to buy new ones.
Ornida H.
5 out of 5
5/25/2019
No thank you!
Antoinette G.
5 out of 5
5/25/2019
Everyone was friendly and professional
Doreen J.
4 out of 5
5/24/2019
Thank you. I'll watch for the survey
Alexander J.
5 out of 5
5/24/2019
Eric was Great. Very professional and friendly. I took my car to Conrad's first. Was not satisfied. So I bought it to here. Big difference. Thanks guys.
Raymond W.
5 out of 5
5/24/2019
Mr Mazzocco was very professional and efficient in handling my situation. I explained why I did not have an appointment, and the trouble I was having with an on / off check engine light. He resolved my problem and explained its solution. I will be returning for my future service needs. Thanks again to Mr. Mazzocco.
Ryan W.
5 out of 5
5/23/2019
Anthony was amazing! Excellent customer service. Made me want to come back for sure!
SHARON F.
1 out of 5
5/23/2019
When you pick up your car after being serviced, you don't expect the tire to fall off. I have have been traumatized by this experience and I feel like it was taken lightly. I also believe they should've done more
Joe D.
4 out of 5
5/23/2019
I was a little early but everything went fine and I was completely satisfied
Joe B.
5 out of 5
5/22/2019
Anthony is a great technician, his customer service skills are great as well as his hospitality and making sure that the customer needs are met. Thanks again Anthony and Kia.
Vaughnie G.
4 out of 5
5/22/2019
Mr. Ozello was an amazing representative of your company. He was a great and very accommodating. I won’t go anywhere else.
Neil Y.
1 out of 5
5/22/2019
I was called and texted that my car was ready. Shaker Auto Lease came to pick it up and it was Not ready. Once before my car was returned and no work was done on it. Hard to have faith in the department!
Danielle A.
5 out of 5
5/22/2019
Eric is awsome and always is great to work with!

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