Service Center

Real Reviews From Verified Customers

Shannon K.
4 out of 5
1/3/2020
Yes, the staff did everything to try and find a concern I have with the car. I will contact your service dept. if it continues. Thank you.
Derrick E.
4 out of 5
1/3/2020
Jim has been the Service Manager servicing my 2008 KIA Sedona. He has always made sure both me and my vehicle are properly taken care. I only deal Jim.
ALLISON M.
5 out of 5
12/31/2019
James Ozello is always very helpful, as is all the staff. Kevin was very nice too. Thanks and Happy New Year!
Tracy S.
5 out of 5
12/31/2019
Good job as always.
Sheree G.
5 out of 5
12/31/2019
Fsat service employee was very polite and helpful a great place to get a car from and thanks for washing my car for me Happy New Years
Raymond W.
5 out of 5
12/31/2019
Mr Ozello is always very prodessional. He is one of the reasons I return to KOB for my service needs.
Lisa E.
5 out of 5
12/31/2019
Fast service and explained the service need completely
Ron S.
4 out of 5
12/31/2019
Anthony Mazzocco did a wonderful and professional job in insuring our vehicle was serviced properly and as promptly as possible. Due to a terribly poor experience with another KIA dealership’s service department, we had decided to abandon KIA at our earliest convenience. Unfortunately this repair issue arose but Anthony and the staff at KIA of Bedford went a long way in renewing our confidence in the brand. Thank you all and Happy New Year!
Anashia B.
2 out of 5
12/29/2019
When I first arrived to service desk there wasn’t anyone there. I waited about 15 minutes before I had to go ask someone was there anyone to help me. Several employees passed me but not one asked have I been helped, if someone had simply asked if I had been assisted my experience would have been great like my other experiences there.
Phillip P.
5 out of 5
12/29/2019
Great service. Got done very fast
Teresa B.
5 out of 5
12/28/2019
Busy, busy day there at the service department. Everyone was very professional. Kept things going in a good way, to get everyone taken care of.
Matthew M.
4 out of 5
12/27/2019
Eric was very professional and informative. I could tell he cares more about customer satisfaction and trust than trying to sell unnecessary services.
Luisa H.
5 out of 5
12/27/2019
Awesome. Highly Professional. Greeted me warmly. I am happy with great service. Thank you for your kindness and expertise. I couldn't be happier. Have a blessed day.
ANDREW T.
5 out of 5
12/27/2019
Been coming to KOB for over 12 years and haven't had one bad experience. Eric is a true professional and I recommend your business to all my friends and will continue to do so... Happy New Year!
Salim S.
5 out of 5
12/27/2019
Eric did an absolutely amazing job helping me today. He addressed every issue with my car very professionally and was an overall great help. Thank you, Eric!!
Teresa M.
5 out of 5
12/25/2019
As always, Eric was the total professional service person! He always makes me feel like I’m the most important client that he has. He has great communication skills, is thoughtful of my time and always makes the experience a very pleasant one!
Florine H.
5 out of 5
12/24/2019
Thank you very much for your service . Looking forward to seeing you again .
Arthur D.
5 out of 5
12/24/2019
No complaints
Beverly J.
5 out of 5
12/24/2019
Mr. Jim Ozello is the ultimate professional!!! He was kind and took the time to get the best possible results. His ability to be task oriented is a major asset to your company! Mr. Ozello should be commended. I appreciate this company and the service that it has rendered.
Marilyn O.
2 out of 5
12/24/2019
I want to pick my bronze sportage 2020 on 12/24/2019 please.

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