Kia of Bedford Auto Repair Service Center

Anthony's customer service was very good.

He was amazing!!

My oil filter was left off my vehicle. I have to wait til monday to get my vehicle serviced and I drove it to Fort wayne, Indiana.

Jim is always a professional and very belpful

Jim is always nice, helpful and professional.

excellent guy Eric, he always does the best for me. He is an excellent human being.

Great service as usual! Anthony M was amazing! Great customer service

Timely service.

The service was good and I was told it would be about 1 hour but in fact it was more like 30 mins

Eric was very helpful and polite the service was awesome

On point.

I have been a customer of Kia of Bedford since 2013 and I am on my third lease. I have always been very pleased with the customer service I have received over the last 7 years.

Eric was very kind and answered all my questions and my concerns about my vehicle. Thank you for having such a personable staff.

Eric is always friendly and helpful

Eric and the team are great! They are truly the best.

When I bring my car in for service I expect to get it back in the same condition or better. I was left with a hole in the bottom of my vehicle and told that I brought it in that way. It was obvious that the service technician broke the panel in the front of my car during an oil change. I also didn’t appreciate the treatment from the service manager in trying to rectify the broken panel. I was made to feel as though I had to be squeezed in to fix the problem that was caused by the service dept. and was told by the manager that when I come in “everyone remembers who I am” so I won’t have any problems bringing the car back for repair as though I was an issue that needed to be “handled.” I have purchased and leased several cars from Kia and this is not the first time I was not satisfied with the service department however I kept coming back for the buying experience. This will be my last car from Kia of Bedford due to the failed “customer service” of the “service dept.”

James was wonderful to work with, took care of all my needs!

The team there are always friendly as usual.

Eric is always professional, he is a very nice guy and always makes you feel welcome and special!

They tried to give me back my car unfixed twice. I don't appreciate how the one guy was rude and forceful. Made me feel uncomfortable. I probably won't come back.