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Real Reviews From Verified Customers

Service Center Review Summary

5 star 619 reviews 73%
4 star 162 reviews 19%
3 star 16 reviews 2%
2 star 25 reviews 3%
1 star 29 reviews 3%
Review Us
Priscilla V.
5 out of 5
3/10/2020
Jose,Is very good at his job, he is professional and friendly. He always lets me know what my vehicle needs. I appreciate his efficiency.
Paula L.
3 out of 5
3/10/2020
Always listen. Show concern. Clean facility. I enjoy you Service Reps.
Sellers S.
5 out of 5
3/9/2020
Your staff went above and beyond our expectations for customer service. Thank you
Nancy T.
2 out of 5
3/9/2020
Price quoted when appt made was 79.99. Cost at service was 89.99
Ernesto D.
5 out of 5
3/8/2020
Thank you!
Diego O.
5 out of 5
3/6/2020
Robert is an excellent service rep.
Anabel L.
5 out of 5
3/6/2020
Great job
Michael A.
5 out of 5
3/6/2020
Very helpful, definitely went out of his way.
Guadalupe P.
1 out of 5
3/4/2020
I took my car for the check engine light they change the part on it and they say that it was fixed by when I was riding on the light came back on I called Robert left a message but he never call me back
Rafiki S.
3 out of 5
3/2/2020
Satisfied, yes, but a little frustrated that your service rep was not informed on what to do if and when customers brought in paperwork related to a recall as directed by GM. We expect them to know about these things when we come in.
DEBORAH R.
5 out of 5
2/29/2020
Robert is always friendly and professional. Nice to know he will make sure our Buick is serviced properly. Thank you, Robert.
Carlos P.
4 out of 5
2/29/2020
Jose offer me a great customer service thank you
Jose C.
3 out of 5
2/29/2020
Robert excelent attetion Mecanic forget to put motors cover Robert did it Thank you Robert
James M.
2 out of 5
2/29/2020
I asked for my software to be updated on my Intellilink. They went ahead and charged $160 to update, but nothing changed on the system. Would have liked to know that nothing would change. I was refunded after I complained. But, good customer service would have told me upfront.
Richard M.
4 out of 5
2/28/2020
José Valdez is everything you need in a customer service representative, he is fast, efficient , direct, he dont waste your time, very easy to talk, Spanish and English, very nice people. He deserve to be in charge, because he need to be the one setting the bar for everybody at any GMC dealership.
Benjamin S.
5 out of 5
2/28/2020
He's very professional, he explained clearly and detailed everything, nice guy
Alayna M.
5 out of 5
2/28/2020
Fast service. Friendly.
David T.
5 out of 5
2/28/2020
We really appreciate Robert! Thank you!
Angelica M.
5 out of 5
2/27/2020
Flexible scheduling
Elsa R.
5 out of 5
2/26/2020
Muy buen trato,y muy buen servicio,gracias...

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