Erik is always attentive and very personal in helping me with the issues I have with my vehicle. He’s excellent and very knowledgeable in what he do.
Erik was great! Thid is the second time I had him as my advisor. He explained the kind of service that my car needed and called me as soon as my car was ready and sent their lyft service to pick me up. Excellent customer service!
I asked Erik to look at the driver side brake light. I was told that there was no problem with all the lights. while following the car car home I noticed the brake was out. So when I got home I replaced the bulb myself. So they did not even look at it. So you don’t do what you say you will do. You did replace the driver side head light and the sticky dash. Service rep or mechanic? You tell me.
Sarah provided exceptional customer service. She took the time to explain everything and checked in with me while I was waiting to see if I had been updated and then came back promptly to update me on the status. Best interaction I have ever had in this service department.
Thomas took great care of my car's news and let me know what else needed to be done. Thanks for the car wash too!
Sarah made this so easy! Thank you everyone my car looks awesome
I always that the service I get at Mazda service center is top notch. This is more about time. I was told two different time frames for how long I would wait. Which is a bummer but I was willing to wait and didn’t really have an option.
I am disappointed to see the prices for an oil change fluctuate. Why would they not advice me of the price change or charges before taking my car in? An oil change is extremely expensive at your service department. I wasn’t satisfied with the service and different price every time I take my car in for the same service.
Erik is my go to when I get my oil changes! I needed a part for my battery that I thought was going to be a hassle to figure out and he was able to take care of it for me!
Very satisfied. Thank you!
Excellent service and very friendly staffs
Service was quick and they did a great and honest job! Thank you :)
Everything went very well and professional
Paisley was beyond accommodating. She made experience super easy and very enjoyable. I will come back to your dealership for service again because of my positive experience.
She is very friendly and patient towards customers. Understanding what we need and give extra recommendations and information that help maintaining good condition of the car. Good experience during this service. Thanks,
Been coming to Mazda of orange and have always been very very happy
No I think you so much for your excellent courtesy customer service skills I will highly recommend anyone to Mazda thanks again Happy Holidays
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