Service was quick and Paisley was very helpful and courteous.
I left a message to Mary, the service manager about my Mazda CX5. She never returns my call. I understand everyone is busy. I would appreciate if anyone from service department at least follow up with me and provide me with the explanation what is causing the evaporator air condition broken. This is something that Luis was not able to explain. Secondly, I was told by Luis that the compressor also broke during test drive. We bought the car from Mazda of Orange in April 2014. The car is only 5 yrs old. We are not only disappointed by the car quality, but mostly with your poor and irresponsible consumer service.
Paisley was extremely helpful with my service. She treated me with kindness and professionalism. My car recall was addressed, corrected and complete in the time estimated and came back to me cleaner than when I arrived! Thank you for the great service!
Thomas was great when I dropped it off. No one available to check 3 of us out after we all had been called & told out vehicles were ready for pick up. You need more employees! A gal behind the parts counter sat there with nothing to do didn’t even acknowledge we were standing around until I asked her if she could get us help. She was unfriendly & useless . After 15 min we all got taken care of.
Luis was very professional and provided excellent customer service.
The recall items were taken care of
Very polite and professional.
Very good customer service, very polite and courteous at all times. Will highly recommend.
Very great customer sevice.
She was very nice, courteous and knowledgeable. Will definitely come back to see her
Great team helping out today.
Thank you for the help and quick notifications
He was very mice and helpful.
He squeezed me into the schedule n that itself was good
Good communication. Fast diagnostics. Speedy return. Thank you!
Luis was very helpful wirh my concerns a d questions. He answered promptly and efficiently.
Paisley is extremely competent! A joy to
deal with! Well done????
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