Service Center

Real Reviews From Verified Customers

Jonathan V.
4 out of 5
1/24/2020
Joel angulo was very nice and helped me with all my needs that I needed on my truck. Did the recall and inspections that i needed done. Showed me where the waiting room was and even offered me a ride to my home. Was nice enough to tell me he would be going on lunch and then come back and check on my truck. As soon as he came back went right away to check on it and Let me know what was wrong and needed to be done. Great customer service i will definitely be back
Mateo M.
4 out of 5
1/24/2020
My favorite ford maintenance shop to come in.
Margaret T.
5 out of 5
1/24/2020
Pleasure working with Jason Yee. He was very professional and kept me informed throughout the day. Excellent service,
Rafael F.
5 out of 5
1/24/2020
But really bad service and they’re really bad experience with Edgar
Home Delivery.
5 out of 5
1/24/2020
Professional, friendly and very thorough. Great communication.
Richard C.
5 out of 5
1/24/2020
Tire rotation, oil and filter change were handled quickly and professionally.. I was very pleased with the service. Service writer Edgar was courteous and professional and so is George who greeted me when I first drove up. I will continue using Ford of Orange for all my service needs. Thank you.
Christopher W.
5 out of 5
1/24/2020
Jason was excellent. Because of his customer service and my experience with him, Ford of Orange has earned a new customer.
Andrea B.
4 out of 5
1/23/2020
All good. No issues. Ford of Orange is the best
Sandra A.
4 out of 5
1/22/2020
Very personable, courteous add friendly! Loved working with Jason. I hope he’s there the next time I come to have my car serviced. He did an excellent job!
Jaime N.
2 out of 5
1/22/2020
Still experiencing the same issue with the entertainment system. Not as prominent but still there. The trucked was washed, I did a second look to see if it was washed..less than so so job. So far it was just ok..
Robyn M.
5 out of 5
1/22/2020
Ross was great!!
Esteban B.
3 out of 5
1/22/2020
I had never been in such a situation a lousy service with incredible lies and delays I hope never to be there again in your services and much less recommend to someone there are many other Dealers Where can I try to see if they have better services.
Daniel L.
5 out of 5
1/22/2020
Yes
Laura C.
2 out of 5
1/22/2020
Lou is great! No complaints about him, always courteous and helpful. But I was scheduled with the department for a recall to have the powertrain control module reprogrammed, however there was no reprogram available for my car so it was a little bit of a wasted trip this past Monday.
Scott W.
4 out of 5
1/22/2020
Lou was very knowledgeable and easy to talk to about the situation with my vehicle. The warranty was a huge plus for me and having the loaner car was awesome. I plan on making myself a Ford of Orange regular with service or purchasing a vehicle in the future..
Juan V.
4 out of 5
1/22/2020
I was satisfied but the car is driving a little different now. Can’t quite pinpoint what it is but it just feels odd.
Kathryn D.
5 out of 5
1/21/2020
Ross did a great job helping me.
Alfonzo A.
2 out of 5
1/20/2020
Necesito que le cambien las pastillas de los frenos de mi carro
Najeeb D.
4 out of 5
1/19/2020
Edgar was Super nice and helpful I showed up without an appointment he still took me in and got me into a loaner they took care of my truck leaking problem and got me back on the road Faster than I anticipated Super great service honest friendly staff would definitely recommend best ford dealer in California
Paris B.
5 out of 5
1/19/2020
Wonderful service! Thank you!

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