Sarah had also taken care of us...and with her on vacation Ross stepped up to the plate and hit it out of the park! Thank you Ross for all your close attention for us....
The Nelson’s
Justin Yee always so helpful! If I need to come back I would , only if Jason is available
Great job. William was professional, discussed timelines and represented your dealership well . Thank you.
I appreciated the follow up call with the inspection. I also appreciated Ford Washing my truck prior to pickup.
He was very helpful, got me done working in the timeframes I had.
Thanks
My appointment was @ 1pm but i went in early & all the staff wer really friendly!! They took me anyways!! Great customer service!!
Edgar was excellent. Very helpful and informative. Made my experience very enjoyable. Will be coming back.
No Genaro when we picked up my vehicle. One guy there was on the phone for 10 min. When my vehicle was ready, the front floor mats were not vacuumed. I thought as a Certified customer my vehicle would be vacuumed at the front row.
Other than that, the service was decent. I understand it is Saturday, so it’s a little busy.
Very professional, knowledgeable, and helpful
Edgar did a very good job. Worked quick and let me know immediately when The mechanics diagnosed what was wrong and had the part ordered and installed the next day
My car is working okay but are expensive
I found two screws in my cupholder, and also a small Philips screwdriver in my seat. There are more issues as well. But I can't add pictures to this form... The condition my car was returned to me was dirtier than how I dropped it off. I also was called and told that I needed my break fluid and transmission fluid replaced, I had JUST had it replaced by my regular mechanic.
Edgar is awesome. He is extremely knowledgeable and he's also helped me resolve car issues in the past.
Very professional...Took care of business...I'll be back!
Forgot to rotate tires on the right side of my vehicle
Edgar explained the service that was performed on my car and pointed out what the mechanic has recommended for my next service. I appreciate the time he took to make sure I was satisfied! Thank you Edgar
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