Great costumer service provided by your employee Willium
It was an awesome experience. Mr. Pasillas was very fast and efficient. He helped answer all my questions. I will definitely keep coming back at Ford of Orange.
Joel is an amazing service writer and always provides impeccable service.
I was how ever disappointed in the HUGE price increase in oil changes :(
But once again Joel is epic!
Edgar quoted $159.99 for the diesel package and gave us an additional $15 off. Truck was also washed and ready before the time promised.
Experience was great! Quick and easy. Advisor when over all the recommended maintenance coming up and explained everything throughly.
Edgar did a great job.
Thanks
Finally my car have been fixed , car drive no problem. Thank you
Great service and very friendly and so helpful
And i will recommend them to my friends and family
No promised car wash, nor loaner vehicle as promised.. I even asked more than once for a loaner while they worked on my vehicle but I got nothing and no complimentary car wash either. Very disappointed
I took the truck in to have the warped dashboard replaced and glove box fixed. When I got the truck back, the trim pieces around the radio screen are completely scratched, the rear view camera no longer works and I don't have power to the USB ports in the front in the center console tray. Joel is great but the techs fixed one thing and screwed up 3. Very disappointed in the techs.
Victor provided excellent customer service. As a customer you can really tell this dealership is under new management. In the past I have always been frustrated with the lack of service. The employees were trying their best however it was always chaotic and disorganized. What an improvement.
Super excellent good customer service the second time with Jason yee I like ????????????????????????????so happy gooooooood
Mr. Olivo was courteous, prompt and explained all services with sufficient detail.
He was so helpful, really helped me calm down since I was stressed. He had great customer service and genuinely cared about my situation. He was good at taking charge of the situation and getting things figured out quickly, while maintaining a friendly persona to us. I really really appreciate him. He has given Ford a lot of respectability in my eyes through how he represented your company.
Jason Yee is a great service Advisor...
Thank you so very much for for taking care of my car. I know she will be running / driving good.
Thank you so very much.
Genaro Olivo is an exceptional service manager. He is very consistent & always
On top of his service to his clients. Recommended 10 ??
Ross did a great job explaining You’re offering and what was needed on my car. When I talked I could tell he took time to listen and respond with clear concise information.
Jason Yee great service adviser. Good customer service.
William was professional and yet very friendly and made me and my wife comfortable.
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