Will has been taking care of me for a long while. He's always helpful and very courteous. You dont see that very much these days
I always feel like he's taking good care of me. You have an excellent employee in him.
Jr. Did a great job staying on top of my repairs and calling me.
Victor was professional competent. I will come back again.
Joel is the guy we always look for, he is great. All of your people are friendly and knowledge. We only bring our Ford's to you. Thank you!
Mr.Yee certainly knows the product and is very polite and efficient.
Jr. Was very helpful and I was thankful for his effort to help me
The only is the paint on my trunk how is faded
I don’t understand I think the paint job was a bad paint job from the get go
A $40,000 vehicle should not have had that problem or the base of my seat break
Awesome customer service, and provided a loaner while the repair was made, definitely will return for future service
Thank you for helping me get back on the road and heading home with the family.
Will your service advisor is an excellent individual whenever I bring my Edge in for service he is the person I ask for
Joel is efficient , knowledgeable and very helpful.
Not happy with raised prices. And the oil change took over 2 hours. Inefficient
Ross is a wonderful service advisor. The service center wasn’t opened yet but I had a question since I’ve never been at this location and Ross assisted me with everything.
He’s very polite, competent, diligent, and got all the paperwork done very quickly. Ross has a great attitude and was easy to talk to. When I picked up my car, everything was charged to Element like I had asked and Ross walked me to the cashier and showed me where my car was.
Thank you for the great service Ross!
Edgar Barron helpfull explaining service needed and not being pushy
My service at Ford of Orange was nothing short of outstanding! Having had someone drill a hole into my gas tank required it to be replaced; Genaro Olivo was in touch with me daily, or multiple times daily as needed, and worked with my insurance company to make things go as smoothly as possible. Genaro Olivo and Ford of Orange were fabulous; I felt that I was in excellent hands, being taken care of by people who treated me like I mattered and was important to them. I will use Ford of Orange exclusively for vehicle service and purchases in the future! I could not be happier with Genaro Olivo and Ford of Orange :)
The gentleman was very friendly and asnwer all of my questions
JASON IS THE BEST SERVICE AT YOUR DEALERSHIP!
As usual, Joel is amazing! Not to mention he will always go above and beyond for the customer so I wouldn’t go anywhere else than Ford of Orange.
Victor was very courteous and knowledgeable concerning my needs for my visit. Victor provided me with service beyond my expectations.
i wasn’t told or no sticker was put on the car to know when i need to come back for my next oil service. nothing was put on the summary of what i received or no email information.
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