Edgar is really helping and explaining everything! Also text me the update for my car repair. Great job!
Joel is always very helpful and friendly. I trust him with my car and I know everything will be taken care of correctly and with care.
Jason is very thorough and accommodating. He made sure I was very informed. And he’s super polite! My favorite service advisor there at your location.
Ross is the boss. He does a great job helping me with everything. Great customer service skills, friendly, personable, and all around hard worker.
Lou was super nice and was super helpful and made sure that everything and I was taken care of and it was just a memorable experience. I will definitely refer people to the ford of orange and ask for Lou.
Great service will be back for sure
Joel is great! A+ service.
Did not have the parts for the job on a recall
I shouldn't have had to pay for a new key fob.
Realy insatisfied whit the service provided by Edgar Barron,the amount charged for the services was too hight.
Thank you to Lou Demarco felt very welcomed and made sure my car was taken care of!
Great service from the team.
Lou was great. He kept me informed and was very professional.
Thank you.
My only frustration with Fiord of Orange is there is not Direct phone line to the service. Department. The only way to make an appointment is on line..
I left my car for more than 4 hours and finally they did not repair it now I have to go back another day of the week and lose a day of work alone because you did not have enough mechanics it bothers me to make an appointment you do not meet!
Ross delivered the highest level of service I have ever experienced at Ford of Orange.vI was 15 minutes early for my appointment and as I opened my door to get out he came out of the office and greeted me by name. No waiting, no hunting some one to help me...he was there and waiting to help.After reviewing my servicing needs he referred me over to the Ford cashier counter. The lady there was friendly and helpful and within 3 minutes I was in my Lyft on my way home. Outstanding!
He is my favorite! He is always there to give me the best advice! Give that man a raise!!
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