Ford of Orange Auto Repair Service Center

Outstanding experience. Service writer was on top of everything. Ford of Orange is my go to place! Thanks for your fine service and the quality of your staff.

Note Eric the manager on duty heard my complaint. When I showed up the key was lost for 45 minutes only to find that when they pulled my car up it was completely dirty. I specifically requested for my car to be washed and ready at 10:00am Saturday morning. I showed up at 10:15am. Extremely poor customer service. Very disappointing.

Fast service with scheduled appointment. Great welcoming and friendly service. I would come back for more vehicle service maintenance.

Great service

Thank you the service was the best 100%

Fast service

yes we are very satisfy

The only bad thing is I got a call of sales guy trying to see extended warranty I didn’t want my number shared

He was very helpful and professional

Joel is very patient and helpful with my questions.

Customer service was great.

I had an oil change on my F150. They mentioned I had “one” light bulb burned out on the rear cab light. I purchased a $4 dollar bulb ....... you would think as a courtesy they would offer to take a minute and install the bulb! I guess there is no more “customer service”.

Very professional. My truck was done sooner than expected

Very disappointed with the service of this dealership. Took vehicle to another dealership to do job. Won't be returning ever and wont reccomend anyone.

Picked up my truck from service today went down about 2 miles from dealership I turned my car off when I came back my truck wouldn’t start battery was dead. I called dealer service department to see what can be done and was basically told that if the truck had been there for about a month i should expect the battery to need charging, This is not something I thought I would need to worry about since I’m not a Ford service technician and thats why I payed Ford of Orange to assure me that everything would be good when I get my truck back especially when the truck didn’t have a battery issue when I brought it in. The service person i was talking to told tell me that I would need to bring it back and pay another inspection fee and get the car checked out to see what the issue was this is very dissatisfying since I had just payed $1600 I also had to pay more for a tow service to come out give me a jump start before I even got my truck home.

Great service

Great service really appreciate helping me out with my car thanks to Marie Doyle And the people from maintenance ????

I appreciate that the service team took the time to order the parts and fix my car correctly. The 2020 Explorer loaner car was really nice.

I tried to use a $49.95 coupon I received in the mail for "The Works" fuel saver package that actually turned out to be $70+ total fees for service. So much for "truth in advertising." :(

Cashier was not very friendly borderline rude.