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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9414 reviews 71%
4 star 2759 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Viraj K.
5 out of 5
4/20/2024
Appreciate Randy he’s an amazing person
Michelle O.
5 out of 5
4/20/2024
Mario was great! He gave me frequent updates and scheduled the shuttle to drop me off and pick me up on time.
Chen W.
4 out of 5
4/20/2024
Like working with Ben
Michelle G.
5 out of 5
4/20/2024
Fantastic service - knowledgeable and incredibly kind
Yu W.
4 out of 5
4/20/2024
Thanks Service advisor David! Thanks technician Miles!
Rosemary A.
5 out of 5
4/20/2024
David was very considerate and responsive.
Kenneth S.
5 out of 5
4/20/2024
Great service.
Kemen H.
5 out of 5
4/20/2024
She provided great customer service!
Vijay H.
5 out of 5
4/20/2024
Randy is awesome and always goes the extra mile. He’s an asset to Putnam Lexus.
Kathleen K.
5 out of 5
4/19/2024
Alma was very professional in her knowledge. She kept me posted on the status of my car and explained the issues/resolution
Vijay A.
5 out of 5
4/19/2024
Excellent service, great customer support, Alma is awesome!
Cortlandt B.
4 out of 5
4/19/2024
Randy is personable. Knows his stuff Kayla is a good customer relations person. The quality of the dealership is upheld by a competent service team. Thanks
Micka M.
5 out of 5
4/19/2024
It was a quick service and Mario facilitated everything smoothly.
Vanessa C.
4 out of 5
4/19/2024
My car was washed and given to me before my original pick up time
Daisy B.
5 out of 5
4/19/2024
Nice people ,
Peter A.
5 out of 5
4/19/2024
Super service by Randy and the Putnam team. Very customer centric. Love the lounge as well!
Patrick M.
5 out of 5
4/18/2024
Ben has consistently provided phenomenal support and insight, with a customer service-centric approach to ensure I'm making well-informed decisions regarding both long and short-term service plans. His expertise in the industry and understanding of customer's needs has established trust, reliability, and ultimately brand loyalty. I hope his hard work and outstanding customer service do not go unnoticed and I am truly grateful for the partnership we have formed. Please let me know if there's anyone else I can relay the well-deserved feedback. Thank you!
Stephanie W.
5 out of 5
4/18/2024
Alma was great! Greeted me with a smile and was kind. Process to check in and check out was smooth. She set expectations upfront that the service would take 2-2.5 hours but noted it could be shorter as I was waiting at the service center.
Vidal E.
5 out of 5
4/18/2024
Mario is a great asset
Margaret K.
5 out of 5
4/18/2024
Ben was outstanding and his service will bring me back every time. Ben gets five stars.

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