Jon was very professional.
Jon: Listened, researched my vehicle, and offered what was the reasonable need for my 124. He was courteous. Appreciate the way Jon handled everything.
Jon does a great job but when I compare your amenities to those offered by other high end shops (Lexus, Cadillac), there’s no comparison. I spent $80k on a car and that should come with the service I receive from the other high end dealerships. Alfa should really move to a Maserati dealership and not be tied to a Fiat dealership.
Jon is awesome to work with! Never fun to have to bring your car in, even for the smallest things, so having someone like Jon there to greet you and take care of your car leaves me knowing things will get done right. He is a great guy!
Jon is awesome and always professional and accommodating
Like all ways very good services
Jon has handled my service problems without a hitch exclamation thank you for his service.
I was kept informed during the repairs and Jon was very friendly on each call answering all questions.
Jon always takes care of us and the service technicians.
Jon is the BEST service manager that I’ve ever worked with.
Jon is incredible. Guy did amazing work and was extremely knowledgeable and friendly. I rarely do surveys, but that guy should get a raise. Couldn’t have done better.
To whom it may concern,
It's hard to get someone on the phone. Everyone is friendly but I still do NOT have a working radio.
It would appear that the antenna is not working on my vehicle. I was told that I need software update. I still do not have them going on two weeks. Very disappointing. I'm wishing I had a stuck with Mercedes a different quality of service.
I paid an additional $3,000 for the maintenance package and I can't even get in to get service done on my car I feel like I just gave my money away for nothing.
I'm NOT HAPPY. I'm frustrated and disappointed than quite angry oh, to be truthful.
Sincerely,
Tracey M. ****
Jon does a great job. Very happy with the experience
Thank you very much. Jon Kenney and Jesse were awesome
I got a call today saying I got a refund, that was great news!
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