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Real Reviews From Verified Customers

Service Center Review Summary

5 star 13435 reviews 69%
4 star 4474 reviews 23%
3 star 369 reviews 2%
2 star 680 reviews 3%
1 star 512 reviews 3%
Review Us
Ruben B.
5 out of 5
4/28/2024
It was a quick process and everything was done right. Thanks again for your help.
Charles G.
5 out of 5
4/27/2024
The service was thorough and professional. The technician found further damage to repair because of his attention to detail. Kudos to him too! Great experience.
Mohammad T.
5 out of 5
4/27/2024
Keep on the good work
Karen H.
5 out of 5
4/27/2024
The team at Redlands Toyota always go above and beyond! Thank you
Cornelio L.
5 out of 5
4/27/2024
Always great service from your service department personal
Joshue M.
5 out of 5
4/26/2024
Super friendly and courteous staff. I look forward to continuing my vehicle service needs with Toyota of Redlands ????????
Lissette F.
1 out of 5
4/26/2024
We took our Rav 4 Hybrid for maintenance on 04/25/2024. We asked if the tire rotation was included. We were told yes and confirmed. On the given report it states the tire rotation was done. However, it was not done. I had marked the tires to make sure it was done and unfortunately they were not moved. We have previously experienced this issue before. Very unfortunate.
Ann S.
5 out of 5
4/26/2024
Danny Yen was very pleasant to work with. He is trustworthy and i knew he was doing his best for me. A very relaxing experience.
Shirley K.
5 out of 5
4/26/2024
Service always excellent
Trivara B.
4 out of 5
4/26/2024
This was my first time at this Toyota location, and I was paired with Alex. Alex was extremely kind, helpful, and personable. I expected the worst knowing I came in without an appointment, but Alex made my whole service experience great from start to finish. He set me up with the shuttle, gave me an accurate estimated time for my car to be finished, and had her ready for me after checking out at the cashier. Alex truly went above and beyond. Also, every worker present at the dealership this morning had excellent customer service. My babygirl is all fixed, shiny & new again. Thank you Alex, and thank you to the team at Toyota Redlands! I will be back for future service needs.
Debra W.
5 out of 5
4/26/2024
Actually, my service experience was with service advisor STEVEN ATENCIO. I received the best attention and care working with Steven that I’ve probably ever received from any dealership—ever. I will return to Toyota of Redlands for car service again on my 2003 Camry because he was an excellent representative of your company.
Timothy C.
5 out of 5
4/26/2024
Alan was pleasant, caring and professional. He is a good man to have on your team.
Susan O.
5 out of 5
4/26/2024
Thank you to Mario for his caring personality & attentiveness
Leslie B.
5 out of 5
4/26/2024
Thanks for your professionalism
Carlos R.
5 out of 5
4/26/2024
Vasilios is always very helpful and make sure the job gets done right i appreciate hes customer service
Lorraine J.
1 out of 5
4/25/2024
Prices are too high for oil changes I won’t be returning to your dealership
Henry C.
2 out of 5
4/25/2024
Oil filter bay was spilled with oil.
Desiree G.
4 out of 5
4/25/2024
Very professional and hospitable reviewed my previous services and gave me a clear understanding of what needed to be done, there were a couple of things that were going to be looked at and before proceeding he gave me a call to let me know that everything was good with my car in addition they washed and vacuumed my car left feeling very satisfied. Thank you for the service and the excellent personnel.
Margaret S.
5 out of 5
4/25/2024
The customer service with Alex Ruiz was excellent!
Robert A.
3 out of 5
4/25/2024
I would like to know what kind of car I can get for my trade in of my Toyota Corolla hatchback

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