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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Albert S.
5 out of 5
11/2/2021
Fast and friendly service, very professional! Everything was excellent!!!
Christopher L.
5 out of 5
11/2/2021
Mr. Walker was very professional and explained everything in detail. I really appreciate everything that was done. Thank you. Chris
Scott S.
4 out of 5
11/2/2021
Great job and service today!
Tim P.
4 out of 5
11/1/2021
On time, profession, great job
Betty W.
5 out of 5
11/1/2021
Heath did a wonderful job for me
HILLS AIR.
5 out of 5
11/1/2021
Kevin McGee and his team are the best period...
Oscar G.
5 out of 5
10/31/2021
Tyler we extremely responsive and exceeded our expectations.
Douglas I.
5 out of 5
10/31/2021
Thanks Christopher for a great job!
Dennis T.
5 out of 5
10/31/2021
Tyler provided excellent support throughout the entire repair process. Good job.
Chris M.
5 out of 5
10/31/2021
Daren is the best to work with. He ensures the highest client service excellence every time!
Cesar C.
5 out of 5
10/31/2021
Rachel went above and beyond her duties !! Very professional , very courtesy , awesome job all the way around ! Will ask for only her the next time we come ! Thank you Rachel !!
Chad H.
5 out of 5
10/31/2021
The Kid was great. The customer service at Grapevine Ford us unparalleled!
Gene O.
4 out of 5
10/31/2021
Rachel was the best service advisor ever. The service tech not so much. I was charged for items that were not performed.
Cindy T.
5 out of 5
10/31/2021
He was a pleasure to work with and assisted us very well with every detail of our service.
Mary S.
5 out of 5
10/31/2021
Pete did a fantastic job!
Logan L.
1 out of 5
10/30/2021
My front hubs are still making a popping noise when I turn.
Scott H.
5 out of 5
10/30/2021
Aaron Kept us informed and did an excellent job on getting our car back to us in a timely manner
IESHA L.
5 out of 5
10/30/2021
Pete always does I great job
James R.
4 out of 5
10/30/2021
My first few experiences with the service department were horrible. Bob took over our vehicle a year ago and he has been outstanding!
Aaron B.
5 out of 5
10/30/2021
Tyler is one of the best service advisers i ever delt with. He communicated well and made sure we knew what was going on. We look forward to working with him on all of our vehicle needs. Thank you

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