Service Center

Real Reviews From Verified Customers

Sharon S.
5 out of 5
6/25/2022
Chris was extremely courteous and professional.
BRIAN B.
5 out of 5
6/25/2022
Pete is absolutely awesome to work with! Love the GVine Service Dept! BRIAN B
JORDAN N.
1 out of 5
6/25/2022
I got my vehicle returned to me with damage done to my plastic trim and a scuff on my dash that will not come out. My 1 week old vehicle was in for an A/C fix. It took a week to get looked at after several calls. Then another week to get fixed. Still haven’t heard from Aaron after 3 days since I’ve sent him pictures of the damage.
ROBERT B.
5 out of 5
6/25/2022
Very Satisfied with the service. Jody and team were great.
David D.
4 out of 5
6/24/2022
I take issue with your text. When you say you have 1 question ask 1 question. Don't ask for my business with a 2nd question. Bob did a fine job. Thanks, Dave
IVAN G.
5 out of 5
6/24/2022
Great experience!
Sue M.
5 out of 5
6/24/2022
Alfredo was so very kind and kept me updated, I truly appreciate all he did.
VARON P.
4 out of 5
6/24/2022
Jody was amazing. She took good care of my vehicle and addressed any and all my concerns in regards to maintenance required on my truck.
TAYYEBEH P.
5 out of 5
6/24/2022
I am very satisfied with Gratevine Lincoln’s service. Mr Thimons has been very helpful, patient and kindly answered all my questions. I will recommend my family and friends for their service if their car needs any service. Thanks!
John S.
5 out of 5
6/24/2022
Great service advisor!
THUYXA H.
4 out of 5
6/24/2022
Ismael in Sales, Willies in Finance, Natalie in parts & Alfredo in Service were all amazing. My only complaint was when I came in to get my Tonneau installed there was absolutely no water anywhere, the vending machines were pretty pitiful. Alfredo did the most selfless thing & gave me his unopened bottle of water. Teri Henry
JOHN M.
5 out of 5
6/24/2022
Heath is always great.
Phyllis C.
4 out of 5
6/24/2022
Everything satisfactory…
Jerry P.
5 out of 5
6/24/2022
Outstanding job by Christopher! Very fast and efficient service!
Rose M.
5 out of 5
6/24/2022
Great experience
Bill H.
5 out of 5
6/23/2022
Great experience
Elizabeth R.
5 out of 5
6/23/2022
Bob was great. Thank you for the great customer service.
KEVIN C.
5 out of 5
6/23/2022
Jody is top-notch. She has great customer service skills and is great to work with. She is a great representative for the company.
Keith K.
4 out of 5
6/23/2022
I schedule an appointment with Aaron to have the work done on a recall on my F150 truck. He communicated the process professionally and returned my vehicle in a timely manner. I am very happy with the work of Aaron and Grapevine Ford.
Jeff M.
5 out of 5
6/23/2022
Great and friendly service as always.

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