Thank you Chris for your patience, prompt response and answering the many questions I had. It was a pleasure working with you.
Heath is an old-school service writer who puts the customer first and does his best to meet their concerns. I've come to ask for him every time I need service.
Chris did an excellent job. Enjoyed working with him and will ask for him when I return to Grapevine Ford.
I have been a customer of Grapevine Ford since 2010. Alfredo is the top service advisor I have worked with at the dealership. He’s very efficient and a real pro
Loved the daily updates from Heath
About 35 min too long other than that great
Jody helped me so much get my car in and followed through the service I needled.
Pete as usual provided excellent treatment and service. He has indepth knowledge of what is needed and what is available. All with a smile and purpose. He is outstanding. Thank you.
I had received an excellent customer service upon my arrival I love it. Alfredo was knowledgeable and professional. Really good experience.
Alfredo provided excellent service and he kept me informed about the job progress all the way.
Your dealer and my service writer exceeded my expectations. I will definitely return for all of my service and consider you when I trade in.
Excellent service provided!!!
Excellent service was provoded
Daren got me in and out and provided excellent service.
Jody McPhail has been great throughout the process of getting the panoramic sunroof repaired/replaced on my 2016 Ford F150 King Ranch. He professionalism and desire to provide the best service possible is excellent. My problem was with the fact that there was a failure with the sunroof in the first place. I had greater expectations of higher quality workmanship. In addition to the first repair I needed to bring the vehicle back for a total of four visits to include two sunroof replacements within the period of a few months. In my opinion that is a **** to the consumer and an issue that should be investigated and remedied. Please contact me if you care to discuss this further.
Very good! She work with me ! She very appreciate!
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