Will be back for my regular oil change soon.
Thank you! My truck was well taken care of.
Heath was helpful and maintained communication with me throughout the process. I’d be happy to bring my vehicle back as long as he is my rep.
Great service, as always!!
The service completion time was not met and the delivery of the vehicle was late. Not the service that has been honored in the past.
Multiple reasons!! Poor products and service and cant even get emails right!!! Failed grade FFF
Great service and friendly helpful staff as always
Excellent service! Thanks Pete.
I’m not sure what was done. I purchased my vehicle after Leasing. It is my understanding that the vehicle had to be inspected, hence, I am sure this is what was done, my extreme complements go out to Garry Johnson and Curtis Harvey for making this purchase process so easy and understanding. Even though I am extremely disappointed with Lincoln’s Service and Car loaner performance (sometimes it takes a month or more to get a service appointment or more than a month to get a loaner in three years I might have gotten one loaner). I am truly offended by the service from Grapevine Lincoln. I now go to the Ford Dealer for service. Lincoln should get out of the service business. What a failure.
Thank you for fast speedy service today. Pete was very helpful, knowledgeable and courteous. Great service!!!
Heath Thimons goea above and beyond trying to help. Very professional!!
Great job with the service.
Aaron was great at communicating with me. But the techs are a little overzealous to get cars out the door. I was told my truck was ready. As soon as I started it the check engine light came on. After about 30 mins I was told it might be a faulty plug but it should be good now. Not even 10 minutes into my drive home the light came back on and the truck acted like it did when I took it in. I had been told it was faulty injectors going in. I understand we have labor supply constraints. If they had needed more time I would have understood (it was there for close to a month), but wasted so much time because no one bothered to see it had a check engine light on.
See message back to Heath
Thank you
Pete was great. Very friendly and helpful. Answered every question I had.
Tyler was great. Very helpful and timely!
Aaron McBride was friendly and courteous. He also kept me informed about the repairs to my truck.
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