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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
DARYL N.
4 out of 5
2/26/2022
I was very satisfied with my experience with Christopher. Many time dealing with svc advisors you feel like a part on a conveyor belt but Christopher didn't make me feel that way. he was professional, courteous, and attentive.
Robert D.
5 out of 5
2/26/2022
Completely satisfied with service provided
Louis C.
5 out of 5
2/26/2022
Chris was fantastic Thank you
Deborah P.
4 out of 5
2/26/2022
I love that you deliver the vehicle home.
ROBERT D.
5 out of 5
2/25/2022
Great service
Joe V.
5 out of 5
2/24/2022
Thank you for always having amazing customer service! You are a huge asset to Grapevine Ford and we will always bring our vehicles to you!
MIKKO L.
4 out of 5
2/24/2022
Appreciated the Lyft ride home and back to dealership.
DAVID R.
4 out of 5
2/24/2022
Jody did a fabulous job, understanding my issues and explaining what was being done She was understanding of my frustration and willing to do what it took to explore every possibility to correct the issue.
DAN R.
4 out of 5
2/24/2022
Pete Rochelle is absolutely the best!
JOHN G.
5 out of 5
2/24/2022
Heath was personable, thorough and kept us updated frequently as repairs were being made.
Lisa B.
5 out of 5
2/24/2022
Bob was wonderful!! He was friendly and kind. He came over often to let me know what was going on with my car. He made me feel welcome and appreciated!!!
Kevin G.
5 out of 5
2/24/2022
Great experience in getting my vehicle serviced
JIM L.
5 out of 5
2/23/2022
Heath was awesome.
MICHAEL S.
4 out of 5
2/23/2022
Aaron McBride did an extremely good job walking me through and communicating options with my vehicle.
BOB H.
5 out of 5
2/23/2022
Jodi did a great job
Tammy N.
5 out of 5
2/23/2022
Always professional and does an excellent job!
SCOTT B.
5 out of 5
2/23/2022
Above and beyond job by Pete
Sylvia T.
5 out of 5
2/23/2022
Pete was very personable and easy to talk to. He explained everything dealing with my car service.
ANDREW R.
5 out of 5
2/23/2022
Tyler was very professional and helpful. Made the process painless and he stayed on top of all aspects of the repair process.
Laura B.
5 out of 5
2/23/2022
Christopher was very helpful and friendly.

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