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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Oliver A.
5 out of 5
7/24/2019
Excellent service, friendly and courteous! Thanks Aaron!
Gary W.
5 out of 5
7/24/2019
Laura was very good at keeping me informed
DAVID G.
2 out of 5
7/24/2019
Zaktek and quick service was great, however on my last oil service in June my tire were rotated and now the front right is low. After picking up my truck they tire pressure is at @ 38 while the rest are 32?
David A.
1 out of 5
7/24/2019
She kept texting me I would text her back and not Get a response and my change oil light is still on
Jimmy M.
5 out of 5
7/24/2019
We were very satisfied with the treatment we received from Pete, as always the service department is the best part of Grapevine Ford.
Stacy H.
5 out of 5
7/24/2019
Pete gave me excellent service! Very kind and considerate! Kept me updated the entire time!
Sherry C.
5 out of 5
7/24/2019
He is always pleasant he has great customer service
Enoch T.
5 out of 5
7/24/2019
Pete provided great timely service
Dennis M.
4 out of 5
7/24/2019
Josh was very informative and helpful. He has the “customers’ touch” Dennis
Dean W.
5 out of 5
7/23/2019
Excellent!
Thomas R.
5 out of 5
7/23/2019
Jason did a great job. And communicated well.
Charles S.
5 out of 5
7/23/2019
Bryan was very good at explaining what needed to be done.
Samuel P.
5 out of 5
7/23/2019
Eddie was very nice and he did his best to speak Spanish to us,he provided great service to us.
Tommy H.
1 out of 5
7/23/2019
Took way too long. One week. Also got my car home and screws were missing on the panel under my engine. It was dragging on the ground. I had to go buy screws and crawl under my car to replace them. Not sure why they left it this way.
Jeff G.
4 out of 5
7/23/2019
Laura was great. I purchased a new truck only to get home and find a screw in the tire. Laura was very friendly and got my tire patched very fast.
Jordan H.
5 out of 5
7/23/2019
Pete is great as always
Anthony C.
5 out of 5
7/23/2019
Jason is awesome! Thank you for The punctually and easy experience.
Mark S.
5 out of 5
7/23/2019
Easy process thanks
Maria Z.
5 out of 5
7/23/2019
Me. Sauceda has been very helpful. He always explains the process of what was done to the vehicle. Thank you for the service. Mrs. Zepeda
Garry D.
5 out of 5
7/23/2019
Excellent job by Pete. Friendly professional service.10 out of 10!

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