As always Aaron's customer service and attention to detail was outstanding.
Andrew is probably the most professional service team member I have had the pleasure of doing business with at Grapevine Ford. From the phone call to the handshake when I departed, he gave nothing short of 100%.
Pete was great. Would like to see better pricing. I thought the price was high for a cutdown 30k check up.
Bryan was awesome. I wasn’t even supposed to work with him. I was scheduled with Josh but he wasn’t available when I arrived. Bryan is the best service provider I’ve worked with at Grapevine Ford.
Bob was a pleasure to work with. He was able to get my battery fixed quickly without any hassle.
Getting my vehicle out of your service bay was like an accident waiting to happen. You need a better system
Pete is always very great to work with he takes great care of everything
Wonderful, best dealership EVER!
Bob is the best! Very curious & helpful! Always goes out of his way to help!
Josh was excellent to work with. He was patient with my scheduling conflicts and got us in and out very quickly when we brought the vehicle in for repairs. I could tell he is very knowledgeable and good at his job!
Bridget is AMAZING and always cares about my needs for me and my vehicle. I love my service rep.
You have always worked hard to keep my truck in it’s best condition!
When I brought the vehicle in, it was impeccably clean. Just had it detailed las week. All I needed was programming/cutting a new remote and key. Although the outside of my vehicle was washed, the interior was not treated so well. There was mud/dirt on the door sill and drivers mat that was not there when I dropped it off. I had to get to the office, so I did not have time to mention it to service advisor.
Andrew Shannon, puts the service in customer service
Excellent service, thank you!
Pete did an outstanding job as always. He is a real asset to GVF.
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