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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Gwendolyn B.
5 out of 5
10/24/2019
Great service!
Kenneth L.
5 out of 5
10/24/2019
Great quick service. Thank you!
Gregg S.
5 out of 5
10/24/2019
Great job.
Thomas M.
5 out of 5
10/24/2019
Great service
Dennis B.
5 out of 5
10/24/2019
Good service
Garry D.
4 out of 5
10/24/2019
Laura provided great service. Unfortunately when I went to pick up my car my keys had been misplaced. An assistant service manager (Josh, I believe his name was) and another young man whose name I did not get really went all out to rectify the situation and eventually found my keys. Their actions reaffirmed the service I am accustomed to at Grapevine Ford and many thanks to them.
Jennifer M.
5 out of 5
10/24/2019
Robert is always friendly and on top of things. I always appreciate his helpfulness and curious customer service!
Joseph M.
5 out of 5
10/24/2019
Full satisfied and couldn’t ask for any better
TOMMY C.
5 out of 5
10/24/2019
Aaron did a great job helping me with my service requests.
Yolanda L.
5 out of 5
10/23/2019
Miguel Luna did a awesome job repairing my vehicle. He listen to my concerns to make sure I was a satisfied customer. My Valet driver John was awesome!
HAROLD W.
5 out of 5
10/23/2019
Pete was very friendly, professional and efficient.
Greg V.
4 out of 5
10/23/2019
Fantastic experience at the dealership today, truck was ready sooner than expected, waiting area was clean and Josh kept me informed on the process.
Rual R.
5 out of 5
10/23/2019
Very respectful and communicative. Thanks
OLIVIA C.
5 out of 5
10/23/2019
Very accommodating and helpful
John A.
5 out of 5
10/23/2019
Mr. Luna was very professional and was very clear on direction of the vehicle.
Cory W.
5 out of 5
10/23/2019
Excellent service.
DWIGHT D.
5 out of 5
10/23/2019
Bryan did an excellent job in getting my car done early. I really appreciated him for that!
Mark P.
5 out of 5
10/23/2019
Great service
ERVIN W.
5 out of 5
10/23/2019
X
Jason F.
4 out of 5
10/23/2019
Arron is the best!!

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