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Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Jerry H.
5 out of 5
10/27/2019
Pete did an excellent job. He kept me informed on status on work while my Escape was in the shop. I am very pleased with his customer service skills. I cannot say enough to thank Pete for his attention to the small details and respecting my time while my SUV was in for service.
Christopher C.
5 out of 5
10/27/2019
Andrew was very helpful and got my repair done quickly.
Ghassan G.
5 out of 5
10/27/2019
Great experience
Jose F.
5 out of 5
10/27/2019
Great customer service
Kranthikiran P.
4 out of 5
10/27/2019
Andrew Shannon was very knowledgeable about the cars and services offered at dealership. I got a complementary multi point done with high level of customer service.
Xavier R.
4 out of 5
10/27/2019
Andrew was super helpful and got me in and out. No annoying wait times and the service was top notch. Will be coming back and using Andrews services again in the future.
Shehab A.
5 out of 5
10/27/2019
Thank you. Andrew Shannon is awesome advisor. Looking forward to receive the survey
Cody A.
4 out of 5
10/27/2019
Awesome. That’s al that needs to be said.
Thomas M.
4 out of 5
10/27/2019
Andrew Does a great job. I’ve worked with Andrew in the past. He always keeps me informed. Tries to get me out as quickly as possible. Make sure that I’m satisfied with everything that’s been done and explains the service levels to me. Does a great job! Great professional an asset to your team.
Sheletha W.
5 out of 5
10/27/2019
Excellent service
Bryan G.
5 out of 5
10/27/2019
Great service thank you
Kory T.
5 out of 5
10/27/2019
Aaron is awesome! He’s the only guy I like to go to. He’s easy and fast working. I appreciate him very much
Giovanni S.
5 out of 5
10/27/2019
Pete is a great advisor. He 100% took care of me.
Anoop P.
5 out of 5
10/27/2019
Awesome customer service from Shannon Timely delivery from grapevine ford.
PEGGY S.
5 out of 5
10/27/2019
Josh was great. Better than great! He was as good as me!!!
STEVE R.
5 out of 5
10/27/2019
Bob was through and the service experience was smooth...
Leo N.
5 out of 5
10/27/2019
Thanks Andrew for the great customer service, I felt valued
William S.
5 out of 5
10/27/2019
Aaron is great.
Melton B.
5 out of 5
10/26/2019
Great service as usual. They take great care of you and appreciate your business.
Alyssa H.
5 out of 5
10/26/2019
Andrew was fantastic and was so attentive and helpful. I really appreciated all of his help.

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