Service Center

Real Reviews From Verified Customers

Lynn F.
5 out of 5
11/2/2019
Pete Roshell did an outstanding job making sure everything was done to my satisfaction. He was professional, very polite, offered great customer service & friendly.
Eric B.
5 out of 5
11/2/2019
Daren exceeded my expectations. I would highly recommend Ford and Daren Hayden for fleet management. Thank you.
Don P.
4 out of 5
11/2/2019
Not Pete’s fault but you guys need to do better with online reservations. I made an advance noon appointment a few days ahead and detailed major issues with my Sync3 system but when I arrived to be told there was no chance that could be looked at today.
Carol V.
5 out of 5
11/2/2019
Great job - Great customer service. Love y’all! ;)))
Aliza M.
3 out of 5
11/2/2019
Very satisfied but after spending $1,000 on a 30,000 mile service it would have been nice if the car had been washed.
David S.
5 out of 5
11/2/2019
Great service with a smile!
Kathy W.
4 out of 5
11/2/2019
She sid a great job keeping me informed throughout the day. She also made sure things were ready to be handled by a coworker one her day off!
CODI B.
2 out of 5
11/2/2019
Too long
Vance J.
5 out of 5
11/1/2019
You exceeded my exceeded my expectations. Paid less than quoted and car runs great. Will recommend to all my friends
Terrence B.
5 out of 5
11/1/2019
Pete was Awesome! Will certainly try and work with him every time I return for service. Thanks again!
Jim N.
5 out of 5
11/1/2019
She is very helpful
Shermaria W.
2 out of 5
11/1/2019
Long wait times
Richard L.
4 out of 5
11/1/2019
Laura Does an excellent job in keeping me informed with progress of the repair and has a shuttle to arom the dealership
Ricky B.
5 out of 5
11/1/2019
Robert did a great job
TODD L.
4 out of 5
11/1/2019
Aaron did a great job, and went above and beyond to assist me.
Pamela D.
5 out of 5
11/1/2019
Always happy with the customer service from GPV Ford. Thanks to Aaron for excellent customer service! pd
DANIEL D.
4 out of 5
11/1/2019
Eddie was very helpful in getting the issues addressed right away. If it wasn’t for his customer service skills I probably would of never returned back to the dealership. Because of him I will continue to have my truck serviced with grapevine ford. Thx
Larry R.
5 out of 5
11/1/2019
Pete did a great job and demonstrated very professional customer service.
SHAUN F.
2 out of 5
11/1/2019
It doesn’t look like one of the service updates was performed as I requested
Phyllis C.
4 out of 5
11/1/2019
This time. Or for the time being ....

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