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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Frank S.
5 out of 5
11/12/2019
Tyler does great! Best thing about him, is he sets the expectation and follows through with consistent communication.
Brian B.
5 out of 5
11/12/2019
Thanks. Tyler and the team were great today! Appreciate it. Brian
Jerry W.
5 out of 5
11/12/2019
Service writer is great all thes Tex I am getting is bs
CHUCK H.
5 out of 5
11/11/2019
Jody, she was able to process quickly and in favorable way. above normal expectations.
David N.
4 out of 5
11/11/2019
Miguel is a pleasure to do business with. Pete and your other support staff. Are as usual very courteous? It makes the task of repairing the car much. Better when there are friendly people like that. Thank you for choosing your Grapevine staff carefully. I have given thought to trading in my 10 year old car. I just can't put my finger on the model. I would replace my town Car with. I wonder why they've never come up with a suitable replacement for it or even the. Marc.
Brian A.
5 out of 5
11/11/2019
Andrew was great very professional and courteous
Ajay P.
5 out of 5
11/11/2019
excellent
Jerry G.
5 out of 5
11/11/2019
Excellent service thank you very much
Dennis G.
5 out of 5
11/11/2019
Great job thanks!
John F.
5 out of 5
11/10/2019
Thank you Jason! Was treated very well by Jason, which was greatly appreciated especially after a couple bad experiences at McDavid Ford. Will return back to Grapevine Ford in the future. Thanks again!
Tony S.
5 out of 5
11/10/2019
Awesome & great job
Michelle C.
5 out of 5
11/10/2019
Jody did a great job! She told us what to expect and kept us posted on the progress. She made it very easy for us. Thanks!
Greg D.
4 out of 5
11/10/2019
Great Guy Five Stars
Cheri W.
4 out of 5
11/10/2019
Will look forward to the survey!
Scott H.
5 out of 5
11/10/2019
Bryan provided excellent service today.
Solomon M.
5 out of 5
11/10/2019
Andy was professional, helpful and a good listener. I appreciated the complimentary breakfast too. Thank you
Paul P.
5 out of 5
11/10/2019
Bryan was great very helpful and knowledgeable about the repairs I needed. Bryan also kept me informed on all the repair process.
Mylene S.
5 out of 5
11/10/2019
Great and very well
Lisa M.
5 out of 5
11/10/2019
Pete was awesome! Very nice and very helpful!
Jeff T.
4 out of 5
11/10/2019
Andrew did an excellent job of keeping me informed and helping discriminate between critical and non critical repairs. He was very sincere and helpful.

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