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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Douglas W.
4 out of 5
12/3/2019
Fantastic Dealership.
Bill W.
5 out of 5
12/3/2019
Good service
Jason F.
4 out of 5
12/2/2019
I won’t deal with anyone else. He keeps me up to date through the entire process.
Seth N.
5 out of 5
12/2/2019
Aron McBride Rocks!
CARL K.
5 out of 5
12/2/2019
Excellent service, kept me informed throughout and delivered the vehicle in a short amount of time.
Barbara R.
5 out of 5
12/2/2019
Alfredo was very friendly, had excellent customer service, and made sure that my car received the service it needed right away.
Patrick D.
5 out of 5
12/1/2019
Pete did a great job getting me checked in, he kept me informed at regular intervals while my truck was being serviced, and was very efficient. All in all, a great service experience.
Ginna D.
5 out of 5
12/1/2019
Great job!
Kathy H.
5 out of 5
12/1/2019
Great job. I am very happy with my service
Elizabeth H.
5 out of 5
12/1/2019
Tyler is very courteous and helpful, a great asset to Ford!
Ramesh K.
5 out of 5
12/1/2019
Good service
Salima D.
4 out of 5
12/1/2019
Very good experience! The ford team members were able to get me in for a service the next day after I called. I was instantly greeted and directed to my service advisor. With a speedy run through of what was going to be done to my car I was left with a short wait. Great experience and very convenient and fast! Love the ford dealership in grapevine!
DAVID P.
5 out of 5
12/1/2019
Great n fast service
MARTIN G.
5 out of 5
12/1/2019
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STERLING D.
5 out of 5
12/1/2019
No comments
KELLY S.
4 out of 5
11/30/2019
Pete went above and beyond to ensure it was a great experience and to resolve the issues with my car!
Eric S.
4 out of 5
11/30/2019
Eddie continues to be one of the best customer service contacts I have. Beginning, middle, to the end, Eddie always puts my truck in his best care! Eric S
Brian V.
5 out of 5
11/30/2019
Great job
Joe G.
5 out of 5
11/30/2019
Great Job!! Pete was very courteous and I was very pleased. Thanks again!
Joseph D.
5 out of 5
11/30/2019
The whole team did a great job helping to resolve my issue. I appreciate Laura getting me into a rental car on thanksgiving eve so I didn’t have to sit there all day. That speaks volumes for Your customer service.

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