Pete Roshell has been my service advisor for over 6 years. He is the best in the business! Thank you Pete for all you do for me. Exceptional service brother!
Brian B
Pete once again goes above and beyond to make for sure I am pleased with the service I receive.
Jason was outstanding, he was friendly, professional and caring. I visited another Ford Dealership last week (Five Star Ford NRH) and they did not even recognize me as I stood in service for 6 minutes so I walked out. I felt welcomed as I spoke with Jason on the phone and was welcomed when I walked into your dealership. Thank you.
Thanks for repairing the car
Laura good lady Winthrop her work
Great, very clean on inside and nice and shiny on a Rainey day????
Pete Rochelle is by far the best service advisor I've had in at least 35 years! Wherever Pete is is where I'm taking my Vehicle.
Jodie did a great job working with me on my car. Appreciate her attention to the customer and making this a good experience for me!!
I was met promptly and taken to my service advisor. Jody told me everything to expect and even an expected time of delivery. I got updates and was always aware of what was happening. This is the third or fourth time I have used Grapevine Ford (by choice) and I keep returning because of the excellent service!
Andrew always give great service. He was able to get my truck serviced and out quickly.
Good guy. Did what he said he'd do.
Everything was perfect. Andrew was extremely professional and courteous
I appreciate Jody getting my truck in for review as quickly as she did and being offered a rental car was very helpful instead of trying to find a ride.
It was a great great experience yesterday on my F150 service with help and profesional advise from Andrew Shannon. Definitely, I will come back again to Grapevine Ford if I can be assisted with professionalism like the one from Mr. Andrew Shannon. Two thumbs Up!
Pete is amazing and the main reason I keep coming back! He goes I go! ????
Very happy with the service I received in getting my vehicle repaired. Fast and courteous.
I'm completely satisfied with service and the repair that was performed as of this time
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