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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
James C.
5 out of 5
1/18/2020
Jason Scaff was very professional and kept me informed on the status of my truck. He is very knowledgeable and informative on what was being done on my truck.
Drew F.
5 out of 5
1/18/2020
Eddie and Grapvine Ford are the BEST! Thank you again for taking such great care of my Truck!!
Vanessa G.
5 out of 5
1/18/2020
He was very nice. My vehicle was done quickly. I would have him again as my advisor.
Chris J.
5 out of 5
1/18/2020
Josh was extremely curious and helpful. I will always to take my business to him.
Paula B.
1 out of 5
1/18/2020
Took WAY to long for a diagnosis and quote.
Robbie R.
5 out of 5
1/18/2020
She was terrific to work with. Answered all my questions and was polite and professional.
ANA M.
1 out of 5
1/18/2020
They took all day with my navigator to change the oil when they told me it was gonna be 2 hours the most and I didn't have another vehicle
Cass M.
5 out of 5
1/18/2020
Andrew was quick and great to work with. He was attentive and professional.
Paula P.
5 out of 5
1/18/2020
Laura has been my service advisor a few times. She takes excellent care and ensures my issues are well taken care. She is pleasant and knowledgeable. I will request her again!
Steve U.
1 out of 5
1/18/2020
Tyler was very polite, but did in fact ensure me the tire pressures were checked during the oil change. All of my tires were 4-5 pounds under filled when I dropped it off and were still the same when I got home after picking up the vehicle. Not a huge deal, I will go to the 7/11 store and pay to use their air pump. Just wanted to pass this on so someone can ensure the employees doing the oil change do check the tire pressure if that’s something that’s part of their job.
Marc S.
5 out of 5
1/18/2020
Aaron is very professional and takes care of his customers,
Chadd H.
4 out of 5
1/18/2020
Great guy that represents you well.
Joyce H.
5 out of 5
1/18/2020
Satisfied
SARA W.
1 out of 5
1/18/2020
Airbag replacement left cosmetic damage.
Devin G.
5 out of 5
1/18/2020
Great, fast service!
Todd I.
5 out of 5
1/18/2020
Eddie was very patient and helpful.
Hank S.
5 out of 5
1/18/2020
Always satisfied with the service. Keep up the good work.
Juan C.
4 out of 5
1/17/2020
She is amazing....
Bennie G.
5 out of 5
1/17/2020
It was an awesome experience w Tom, John & Laura.
Dean W.
5 out of 5
1/17/2020
Thanks

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