Bob was great- just like always! I know my truck is in good hands when it’s at Grapevine Ford!
Bob was great, very personable. I wasn’t 100% satisfied because your State Inspection machine wasn’t working, which seems odd for such a large dealership.
Everything was excellent.... Very quick and efficient... Truck was ready much earlier than expected... Eddie was great. Lyft to and from the dealership was unexpected and great it appreciated. Even the coffee was good :-)
Thank you, Grapevine Ford!!
Rob was great, pleasant to work with and very professional. Highly recommend!
I appreciate all the hard work that has been done to keep my car in great condition and Tyler is very great. My car is still making some of the noise that I brought it in for. So that is the only reason for my no! Thank you for all you have done this far.
Aaron always makes sure that my vehicle maintenance is done completely and accurately.
Pete Roshell went above and beyond again. His professionalism and commitment to customer service is one of the main reasons I continue to take my vehicle to Grapevine Ford for all of my service needs. He always helps me out with whatever issue I have - big or small - and his attention to the little things makes all the difference. I couldn’t be happier with the service I get from Pete and his team!!!
Shout out to Tyler for taking care of me while there, he even remembered to give me a discount for my Military Service! Thank you!
Always get a great service at Ford that’s why I keep coming back, I like all of the reps there.
Andrew Shannon again went above and beyond. Explained everything thoroughly and helped me with shuttle service. Thank you!
Tyler was great to work with. Very helpful throughout the service process.
Andrew was courteous, professional and friendly. I look forward to my next visit to Grapevine Ford because of the quality of his service.
Josh did a great job and took care of my concerns quickly. I didn’t make it in before service closed but Bob still wrapped up my ticket and pulled my truck around for me. Great service. Thank you.
Very helpful throughout the process
Bryan was very professional. Work was completed in a timely manner. I will be back. Thanks
Eddie was great! He stayed in communication with me and the job was performed to my satisfaction.
Eddie is always 100% Great! This time I will add the assistant service Manager blew me away. The pick up and cashiers area was closed it was after 4 and he went out of his way to help me get my vehicle back into my hands. I am truly grateful! Thank you!
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