Tyler is great, great job taking care of my vehicle. Very happy.
Pete Roshell my Ford Service Advisor was on top of everything. I’ve always have great customer satisfaction with Pete. He provides real time needs to keep my F-150 running at its optimal performance through routine maintenance. I appreciate the Ford team and attention to customer needs.
Thank you for the amazing service!
Pete was Great!!! Checked on me numerous times throughout the time my truck was being serviced.
Andrew was very professional
Horrible!! I would really like the GM to call me to discuss.
Jody was excellent.
We couldn’t reproduce the fault be Jody managed it extremely well.
Ed
Jason, Always does a great job. He's easy to talk to and confident in his craft, services. Keep up the good work! Josh
Second time in two months I brought my truck in for the same issue. The Sync software upgrade didn't work after the visit but the module replacement did the trick. Thanks Bob!
I’ve been bringing my F150 to Pete for over 3 years now and I completely trust Pete and his team with my truck. They take care of everything for me and always super fast - much appreciated!!
Work was performed in under the time explained to me. Waite time was minumal. They even washed and vacuumed my filthy vehicle. Good experience with a great dealership. Highly recommended.
Bob has always had my best interests in mind with service questions!
Pete was great, as always. Best customer service and overall experience of any dealer around.
Another perfect service experience managed professionally by Josh from scheduling to completed work and delivery. Couldn’t have done a better job.
I scheduled an appt for 5k service and to check my faulty horn. When I arrived, my normal service advisor (Aaron McBride) was out with a family illness, which is totally understandable. I was quickly helped by other advisors and asst. service managers, which is also great. However, I was told it would take a week to honk my horn and find out if it is faulty (it is...), then who knows how long to order a part, check if it's under extended warranty coverage, and fix it. Frustrated, I just bought the part from the parts department and will fix it myself. FYI, the parts department also won't price match other Ford dealerships, which is interesting. All in all, everybody was friendly, but not super helpful, which is the opposite of how things seem when my advisor I've used for years is available. This is probably why Aaron has won so many Advisor of the Year awards... I'll be back, but not to fix the horn...
My advisor Eddie was an amazing, helpful, and professional , he provided great customer service and beyond he was so friendly and happy to help and welcome me with a smile. This type of customer service keep me coming to your location for service. And I will request him to be my advisor. Eddie deserves to be recognize for it. Thank you Eddie for being amazing and taking your time to help me,
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