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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
William K.
5 out of 5
3/29/2022
Job well done Thanks
Brec O.
5 out of 5
3/29/2022
Great experience. Kept me very informed during the entire process
Rita H.
5 out of 5
3/29/2022
Very satisfied with the service.
JUSTIN C.
5 out of 5
3/28/2022
Pete is always very helpful and I know I can trust him to get the job done on time. I enjoy working with Pete he makes the service process easy for the customers.
STEVEN S.
5 out of 5
3/28/2022
Great service, got me in and out in good time
Jeffrey B.
5 out of 5
3/28/2022
Tyler is Amazing. Kept me informed daily and super easy to contact and work with
JAMES W.
4 out of 5
3/27/2022
Face
RUSSELL R.
4 out of 5
3/27/2022
Very time efficient said what he would do and did it. Better service than west way.
Michael H.
4 out of 5
3/27/2022
Daren is great.
PEPSI L.
5 out of 5
3/27/2022
Always always awesome customer service!
Lisa M.
3 out of 5
3/27/2022
Service was great and didnt take long.
Chris P.
5 out of 5
3/27/2022
Great service!
Reta S.
5 out of 5
3/27/2022
Great customer service, he was quick to help and got our truck serviced and ready to go before we we’re expecting it to be ready.
AJAY M.
5 out of 5
3/27/2022
Thanks Pete for getting the service done within an hour. Always happy to come to Grapevine ford.
ROBIN L.
4 out of 5
3/26/2022
Thanks Heath. Your commitment to figure out the issue I was having with the NAV and SYNC system volume is greatly appreciated!
KEVIN C.
5 out of 5
3/26/2022
Jody is great at informing the customer of the status of repairs. She effectively communicates by phone and text messaging. She has a positive attitude and appears to really enjoy assisting others.
DENNIS J.
5 out of 5
3/26/2022
From check-in to check-out, great service! Thanks!
ISELA A.
5 out of 5
3/26/2022
Great service from Heath
RICK G.
4 out of 5
3/26/2022
Tyler and his boss Steve have been great.
BRIAN H.
5 out of 5
3/26/2022
Daren was fantastic. Professional and courteous

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