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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
MIKE H.
5 out of 5
3/29/2020
Alfredo is an exceptional employee. If his level of care is a representation of your business, I will always be back.
HANK C.
4 out of 5
3/28/2020
Tyler was awesome! I would recommend him to anyone. I have his business card said for my next oil change. -Hank
MARK N.
5 out of 5
3/28/2020
Jason is a very good service advisor/ manager. He is an asset to the company !!
ALEX B.
5 out of 5
3/28/2020
Josh was awesome, great communication throughout the process.
JEANLUC B.
5 out of 5
3/28/2020
Thank you Tyler. Today's service was excellent!
ALPHONSE R.
5 out of 5
3/28/2020
Grapevine ford .Has a awesome service team Jason was the gentleman that helped me with my vehicle he kept me informed the job was done before hand I think the entire staff thank you grapevine ford Keep up the good work that Jason
TODD F.
5 out of 5
3/28/2020
Good service
SHANE R.
5 out of 5
3/27/2020
Aaron is always a pleasure to work with. Great service
PAUL R.
5 out of 5
3/27/2020
Jody was excelllent! A 5 star employee !
Jeff G.
4 out of 5
3/27/2020
Pete was great. Very personable and welcoming, even thou DJ I didn’t buy my vehicle there at Grapevine Ford. Very impressed with this dealership!!!
Jeffrey G.
5 out of 5
3/27/2020
Thanks so much Bob!
Todd B.
4 out of 5
3/27/2020
Thanks Everything is going great
JOHN S.
5 out of 5
3/27/2020
Aaron did a great job of keeping me informed of the status of my truck.
Lloyd W.
5 out of 5
3/27/2020
You did great
BARRY L.
5 out of 5
3/27/2020
Great service advisor
Gina E.
4 out of 5
3/26/2020
Pete Roshell is wonderful! He always goes out of his way to help, and is quick to respond to any issues. I appreciate his assistance, and highly recommend him.
Scott B.
5 out of 5
3/26/2020
Josh did a great job.rental car was provided and his communication was strong.
Joseph G.
5 out of 5
3/26/2020
Aaron impressed me with his steady communication and follow-up.
Don E.
4 out of 5
3/26/2020
Great service. All the items were done within the time I was promised.
Margaret O.
5 out of 5
3/26/2020
Bob is such a good service manager. I really trust him with my car. Margaret

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