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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Glenn G.
5 out of 5
4/16/2020
Great job. 5 stars all around
Milton H.
5 out of 5
4/16/2020
Can’t say enough about Pete always great service.
Sally B.
5 out of 5
4/15/2020
Tyler was excellent! My experience at Grapevine Ford was honestly , wonderful!! Thank you for taking care of my needs.
WENDALL C.
4 out of 5
4/15/2020
Was up front and gave me a fair price for a set of tires. Very friendly and was pretty fast.
Nita O.
5 out of 5
4/15/2020
Aaron is a very valuable employee to Grapevine Ford. He is very knowledgeable about the vehicles he services and very pleasant to work with.
Don P.
5 out of 5
4/15/2020
Bob was great, very professional, explained everything well, and let me customize my service plan. Thanks!
Max S.
4 out of 5
4/15/2020
Always get good service here after leaving 3other ford service dealerships. But I cannot say praise for sales on this 2019 truck
Steven W.
4 out of 5
4/15/2020
Great service all the way around. Wait time was significantly shorter than promised.
Enrique H.
5 out of 5
4/15/2020
Tyler was an utmost professional. I am very satisfied with the service!
Dwayne W.
5 out of 5
4/15/2020
Robert was outstanding...great responsiness!!!!
Fred N.
5 out of 5
4/15/2020
As always, Excellent service.
WILLIAM S.
5 out of 5
4/15/2020
Laura was very helpful! Very very nice
Kurt S.
5 out of 5
4/14/2020
Very friendly and helpful. Explained all work and cost. Would recommend him to friends.
Oscar T.
5 out of 5
4/14/2020
Pete was fantastic. He took great care of me, updated me on the progress of my vehicle. He made sure I had a vehicle to drive while my truck was in the shop. Pete has been the best admin I have ever had. If I buy another vehicle from you guys it will be because of Pete Roshell’s attention to detail and how he takes care of his customers.
John D.
5 out of 5
4/14/2020
Jason was fantastic, again!
LONNIE W.
5 out of 5
4/14/2020
5 Stars
Paula P.
5 out of 5
4/14/2020
Laura is great. She takes great care in overseeing my car concerns.
BARRY L.
5 out of 5
4/14/2020
The ztech ....detail crew did a A+++ job on the truck...Tyler got my truck back by my requested 2pm time...Super job ...THANKS....
Ian D.
5 out of 5
4/14/2020
Pete handled me expediently and with excellent care.
Jerry D.
5 out of 5
4/14/2020
Daren has always taken good care of all my needs. He’s the best!

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