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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Scott S.
5 out of 5
5/29/2020
Always great service from Andrew
Jay G.
5 out of 5
5/29/2020
Great service as always
Don F.
4 out of 5
5/29/2020
Great communication. I left a message for Jody and she responded promptly.
Gregory W.
5 out of 5
5/29/2020
Jodi was awesome!
Rashmi P.
5 out of 5
5/28/2020
I appreciated all the work she did for me. Great customer service!
Thomas H.
5 out of 5
5/28/2020
Very satisfied with Jason. Very professional. This was the second time Jason diagnosed and served my truck. I would recommend Grapevine Ford service department because of Jason
Steve M.
5 out of 5
5/28/2020
I've been a 29 year customer because of the service I receive from Kevin Magee n Daren Hayden and the Service Mtg. Clarence. They're the best!! Thank you.
Karen S.
5 out of 5
5/28/2020
Mr. Luna really went above and beyond to make this an easy task and a great experience.
Steve B.
5 out of 5
5/28/2020
Aaron is always top notch. I call him for every service. I’d hire the guy in a heartbeat
BARB H.
4 out of 5
5/28/2020
I did complete the survey
Alfonso C.
5 out of 5
5/28/2020
Jody did a Great Job!!!
Diane F.
5 out of 5
5/28/2020
Always great service!!
THOMAS C.
5 out of 5
5/28/2020
Jason was very helpful.
Chris J.
5 out of 5
5/28/2020
Bob was great to work with!
Kirk S.
5 out of 5
5/28/2020
Absolutely wonderful experience!
Susan W.
5 out of 5
5/28/2020
Jason was great. The service was speedy and efficient.
Debbie W.
5 out of 5
5/28/2020
Jody was very nice and worked with me to figure out what I wanted I really appreciated Eve she did
Kevin S.
5 out of 5
5/28/2020
Great Job! Excellent service
Mallory G.
5 out of 5
5/28/2020
Alfredo continues to go above and beyond his duties. Thank you for the customer service that you have built around him.
Richard W.
2 out of 5
5/27/2020
In a time of a pandemic everyone in the business should be wearing masks. This is very disappointing that only a couple of employees were doing so. As far as the service to the car, yes I was satisfied.

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