As always Pete Rochell provides 5 Star service. My truck runs like a scalded ape.
Amazing service. Tyler did a great job of making sure I was well taken care of at ford and communicated with me very very well.
Everything went as planned. Very pleased.
Really good customer service.
Young Al always takes great care of my auto. He is a credit to your service team.
Andrew was courteous and respectful. I appreciate that.
Jason went WAY above and beyond. He over delivered on what he said he could get done and showed me that customer satisfaction comes first and foremost at GVFord. He was pleasant, attentive , friendly, and professional. I can say I have never been more surprised and satisfied by a service department than I was today by Jason and your staff. Thank you again
It was supposed to be detailed and it was returned dirty.
Jodi did a great job. She communicated on a daily basis and kept me informed on the status of my vehicle. Based on my experience I will not hesitate to ask for or refer Jodi going forward. Great first experience.
Thanks for the great service by Jason and the Grapevine Ford team! I appreciate the notifications and updates. I felt safe while I was in the service center with the extra precautions that has been taken! Thanks again!
Pete is the best person. I appreciate his help.
Pete is always very responsive, professional and knowledgeable. He knows I have a busy schedule and always gets things done quickly.
Made everything a fast smooth process
Pete Roshell is the reason I keep going back to GVF. Excellent attention to the details and making sure all of my requests/concerns are addressed appropriately.
He said me while checking in after coupon and negotiating cost of all three items even and even means including Tax but he added tax at the end. Also he said me to taken care of bottom body part but didn’t taken care. He could have done little better. I don't wanted to argue with him for tax and this thing but I am not completely satisfied. He did good but he could have done better.
Daren treated me with respect & courtesy. Great experience!
I’ll be back.
Professional, efficient service. Work was completed in a timely manner. Great communication! Way to go and thank you!!!!
Miguel was a pleasure to work with!
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