Andrew was amazing! Payed attention to detail was quick to move things along which made the experience seem less and satisfying as anew customer. I will be back!
Bob is a professional
That takes pride in his service to your customers. I highly recommend him and Grapevine ford
Courtesy and professional service. Great job.
Aaron McBride Has been my service advisor for the past seven years and I totally trust and appreciate his comments concerning my vehicle.
Miguel Luna provided outstanding service. This was my first time to use your service department since I purchased my Certified Pre-Owned 2017 Lincoln Continental on February 1, 2020. Thank you!
It took 4 days before a tech could look at my vehicle. I don’t understand why you all give out appointments if it doesn’t help. It seems like a waste of my time.
Laura was great, this isn’t on her at all.
Miguel did a superb job with taking care of my service needs. He is friendly, professional and knowledgeable!
Thanks Miguel!
Jason scaff always takes great care of me when i bring my car in for service. Very courteous and professional
Thanks to everyone for quick diagnosis & repair of my problem. I'll be back when it's time f or my next scheduled service.
Everything was great no complaints
Pete Roshell is always a pleasure to work with. He returns calls very timely & has a positive attitude which is great!
She was the best. Thank you.
Jody was great to work with and kept me informed of my vehicles status throughout the day.
Took 2 whole days for you to “diagnose” and replace 2 USBs to ONE USB. Not happy.
Give Jody my thanks for always taking care of my F150. The paper work said it was washed but It was not.
First a tire was popped but was replaced
Second I had to drive back to the dealership to get my wheel lock key.
Third- my truck was not washed -I was told the car wash was broke but I saw a line of vehicles that were ready to go and they had all been washed.
Daren went out of his way to make sure we were taken care of and informed through out the process. Highly recommended and will be reaching back out to Daren for future service needs. Thanks!
Service was extremely slow I had an appointment and it was supposed to take 2 hours, I got there at 9:15 and left at 1:20. There is no way it takes 4 hours to install a set of running boards and tags
Tyler was awesome. Will select him going forward!
I think you all are terrific. Only thing I’m disappointed in is that with all the oil changes I have done they were never added to my pass rewards account.
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