Service rep was good Service was good but after spending $1,500 you cheap bastards couldn’t even run it thru the car wash. Bet Westway Ford will next time I need service!
Miguel did a superb job. I anticipate purchasing my next truck from Grapevine Ford. Thank you
Thanks. Appreciated the speed of getting the work done and arranges interim transportation while the car was being repaired. Again, thank you.
I am still waiting for my vehicle to be delivered as promised today. I spent 5 hours in the dealership today, it was still not ready for me to drive home. I am waiting on an ETA for the delivery.
Jason is an asset for you company,
Profesional, helpful and reliable!!
After coming to this location in the passed and being completely taken advantage of and my MPP plan not being honored, I swore I would never come back. Due to a very unfortunate and unforeseen issue with a tire I decided to give it one last shot, and I’m so happy I did. I am now a proud customer, Tyler went above and beyond to make sure I got everything I needed, and was fair and honest. He sets the standard of how to take care of a customer- Fairly and with integrity. Give this guy a raise, he is a true asset to your team and a great guy. I will be coming back and I hope you pass along my appreciation, Tyler is excellent.
Miguel was the best rep I have had at Ford.. Will definitely be back because of his service.
This was my first time to work with Tyler and I appreciate his professionalism and friendliness.
I specially asked to check on the engine light on, they fixed one of the issues but the engine light on the car was still on...
Absolutely. Pete has provided excellent service once again. Always delivers.
Jody was my help with my whole experience and she is very good and curtious her helping me and a job well done working with her. Thank u Ford!!!
Pete did a great job getting my car in and out.
Aaron and Mark did great job of keeping me informed on repairs status.
Miguel was the best service consultant ever! Honest, prompt and followed through.
Great service as always.
But plz enforce the mask requirements
3 customers were not wearing masks.
Your service reps did ask them to put on their masks
After I called their attention to those not in compliance.
But it should be automatic.
However, I do commend Christopher for a job well done.
He was great! Couldn't ask for better!!!
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