Pete is amazing! He has always been extremely polite and professional. I appreciate him always going above and beyond for me.
Great service and very professional and knowledgeable
Pete Roshell went above and beyond as always. I’m very happy with the level of service received.
I appreciate the time and care Miguel gave me. Thanks again .
I was very happy all around. Great job. Especially Alfredo
Miguel Luna did a very good job
Pete was outstanding in the service department he was on top of the work.
Miguel was prompt and covered everything I needed to know. He took the time to answer some other questions I had. Also, my truck was pretty dirty when I brought it in and someone did a good job on the wash. I felt obligated to polish my wheels.
Couldn’t be more pleased with Mr Leininger or (GV Ford). He went out of his way, reaching out to me to get a recall service completed during my appt. I’m always treated well and with a smile.
Thank you!
Pete and grapevine Ford are always excellent...
The detail done on my Lincoln was superb and handled expertly by Bob Leininger! I’m very pleased with my choice of Grapevine Lincoln for my automotive needs. Great job, Bob. Thank you
Aaron is totally excellent, awesome and terrific. Mbe
Moving Jason to the Service side was an excellent idea.
Good job keeping the customer updated on repair progress,
It took over 9 days to diagnose the air conditioner. They assured it's fixed and working properly however when I pick up the truck it's not working at all. When I express my frustrations to Aaron he got defensive and wouldn't accept responsibility. On the second attempt to repair the truck AC they found a wiring issue. It took another 3 days to repair the air conditioner. Aaron told me the cost for completing the rest of the work on the air conditioner in the remote was $650. However when I checked out they charged me $750.I would like to request $100 difference as a refund given all that occurred.
The service that I received was excellent
Received excellent service from service manager, Bob Leininger.
Andrew did a great job . Very professional and my vehicle was finished ahead of the time promised. Job well done
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