Service Center

Real Reviews From Verified Customers

RITA H.
5 out of 5
9/11/2020
He was great and kept me informed.
Brad K.
1 out of 5
9/10/2020
The service was excellent. But I ended up spending over $1000 to the driver side power seat switch fixed (because the seat had to be taken apart to replace the switch) and to get the Navigation to work. Too much to spend for what should have been a couple of simple fixes.
Lawrence H.
5 out of 5
9/10/2020
Bob was very professional and very helpful.
Sharon T.
5 out of 5
9/10/2020
Tyler is fantastic, always pleasant, courteous, knowledgeable & helpful. I feel very comfortable when I take my vehicle to Grapevine Ford, knowing that everything will be done efficiently.
PATRICK C.
4 out of 5
9/10/2020
Well the sales manager I spoke with last week said he was going to include 2 free oil/filter changes for us getting our new truck a week late. But when the truck was delivered I couldn't find any coupons for the 2 free oil changes. Could you please mail me these coupons or whatever you use? My name is Pat Conley and my address is: 3040 Whitetail Chase Drive, FTW 76108. Thank you very much! Pat Conley
Corey E.
4 out of 5
9/10/2020
Pete is great, always fixes my problems
Cecil P.
4 out of 5
9/10/2020
Excellent service- look forward to the next visit and clean-up.
Ashley P.
5 out of 5
9/10/2020
Jason stayed in contact with me during the long process and was very friendly.
Jennifer F.
4 out of 5
9/10/2020
Alfredo is the best. Always goes above and beyond!
John S.
1 out of 5
9/10/2020
Took vehicle in to get paint protection coating put on vehicle, upon inspection there was still bug splatter on vehicle. How can a paint protection product be put in a vehicle and still have big splatter on it.
Michael H.
5 out of 5
9/9/2020
Very professional. Great service experience.
Eric J.
5 out of 5
9/9/2020
Smooth and quick. Great service
Jose V.
4 out of 5
9/9/2020
they were fast with my truck
Natalie T.
4 out of 5
9/9/2020
I only bring my vehicle to this location because of Miguel Luna. Not impressed with how a few things were handled by upper management but Miguel is the most professional young man I know. He always kept me updated when the others did not. Thank you Miguel for be such a Caring gentleman, you are appreciated.
Tina A.
5 out of 5
9/9/2020
Tyler was great. Very professional and helpful.
Paul H.
5 out of 5
9/6/2020
Jody was great - met and exceeded expectations!
JONATHAN B.
5 out of 5
9/6/2020
Pete was very attentive, informative, professional, and provided me with exceptional service today! I enjoyed working with him today and look forward to coming back again soon for all of my service needs!
JULIE F.
5 out of 5
9/6/2020
Good service
Jarrett A.
5 out of 5
9/6/2020
Jason is knowledgable about his job and my truck
Howard T.
4 out of 5
9/6/2020
Phenomenal Svc Advisor.

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