Thanks Miguel I really appreciate your patience and understanding.
Miguel was awesome...great service..thsnks to all
Phillip moye
Jason Scaff is absolutely AMAZING!! I love this guy!! He is always so helpful and does a great job getting me and my car taken care of!! Being a single mom if 2 it is very important to have someone I trust and I completely trust Jason!!
Great job, easy and painless.
Great service, Christopher was very knowledgeable and took care of our service needs.
Mark was great. He was good at keeping me informed and very nice too.
We have always had good service at Grapevine Ford.
Kevin McGee always provides excellent service.
I'll tell ya . You finace guy bait and switched me so he could get his commission for selling a warranty I clearly told him that I was pre-approved with Capital One and we agreed to Capital One and he printed it out and use BBVA bank which is a higher interest rate and my dumbass wasn't paying attention and signed all that s*** but I'll never come back there again
The vehicle is still misfiring. Called and texted and haven't heard back for 2 days. Will try again today.
Daren is the reason I shop at Grapevine Ford
Chris did a great job giving me a realistic timeframe for the diagnosis of my electrical problem and a breakdown of what to expect having arrived at the dealership in the late afternoon. I was relieved that he and the service team were able to get my vehicle’s battery and terminal replaced. I was fully expecting to pick up my car the next day. Chris took the time to develop a rapport and even answered my questions about the new mustang I’m interested in even after the service department had closed!! Great Customer Service!!!
Mark Filler and Grapevine Ford were excellent to work with! Communication and service both exceeded my expectations. Fantastic service from Mark.
Pete was awesome! He got me in and took care of all of my needs with my truck.
Very pleased with the service and Pete’s customer service and updates.
In and out with no trouble Thank you
Everyone at this location is always so helpful and kind. I love bringing my car in.
Pete is the best service Rep, I always appreciate how he takes care of me.
This was such an easy visit, I am always amazed at how wonderful the service department is here at Grapevine Ford!
Jody was very awesome one of the best advises
Complete professional service. Thanks!
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