Tyler was an absolute pleasure to deal with. He kept me updated throughout the process and was thorough with providing details.
Aaron was very courteous and honest with me. I appreciate his help.
2nd time I'd scheduled my vehicle for racks recall. Each time I was greeted with we can't get to it today,you'll need to leave it with us. This time I was prepared to leave my car. Returned my car with protective floor paper and plastic on seats and a number on the dash and a dirty exterior. I didn't notice it until I left as it was covered in dew when I picked it up.
Thank you.
The work was done quickly and my truck looks great
Tyler did a great job in keeping me informed of the status of getting my 100k check up. He texted me every couple of hours to give me updates. When it was going to take longer than what was expected, he called me and told me what was going on. He did a really good job.
Aaron took care of me and my vehicle at the highest level of customer service. I could not be happier with the way this repair/recall went.
Thanks Aaron!!
Miguel has been great to work with.
Miguel is an asset to the GVine Ford team.
Christopher was friendly, knowledgeable and efficient. He was ready for me at my appt time and notified me as soon as my truck was ready.
Tyler has changed my negative history at Grapevine Ford towards a very positive one. Keep up the great work Tyler!!!
Pete did a fantastic job! Thanks for the quick turn and getting me back on the road!
Robert always does a great job
Chris was excellent from start to finish and extraordinarily timely
Tyler is always the best to work with! I appreciate him! He keeps me informed!
Everyone very cordial and helpful; from the time I made the appointment to completion. I waited for the service to be completed. My auto was taken in immediately and wait was just over an hour.
I'm very satisfied with the service and good customer satisfaction. Every time that someone ask me about a good dealer, I always refer Grapevine Ford. This is the second vehicle that I purchased from Grapevine Ford.
Good Job ????
Mark was great. Honest and trustworthy.
Christopher is very good at cars. He knows everything about service that offered in ford and he patiently explained me everything i asked about my car. He is a sharp and intelligent person.
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