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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Laila G.
5 out of 5
5/27/2022
Thanks for your help! :)
DIEGO S.
5 out of 5
5/27/2022
Everything was great.
Dan R.
4 out of 5
5/27/2022
Pete Rochelle always does a Great Job!
WILLIAM L.
3 out of 5
5/26/2022
This has been the only dealership that I trust in the metroplex to provide the level of customer service that I expect to receive.
Cliff C.
5 out of 5
5/26/2022
Robert is a great representation of a service advisor! Great customer service and prompt communication!
Robert B.
5 out of 5
5/26/2022
Mr. Hayden was awesome! Always a pleasure working with him on my maintenance needs!!!
Jt N.
5 out of 5
5/26/2022
Chris was very professional and helpful.
Mike S.
5 out of 5
5/26/2022
Extremely quick
Michael T.
5 out of 5
5/25/2022
Great communication and help in accommodating
Mark W.
5 out of 5
5/25/2022
Great experience as usual.. Pete is the best service advisor in the business…..
Michael M.
5 out of 5
5/25/2022
Very grateful for Alfredo and the team and their respect of my time this morning!
Angela T.
5 out of 5
5/25/2022
Very satisfied with the way I was treated and the service of Alfredo Zacarias Jr. in a job well done.
Wendy J.
5 out of 5
5/25/2022
Thank you for excellent service!
Micahel S.
5 out of 5
5/25/2022
i was very happy with your service today and Christoper
SHANA M.
5 out of 5
5/24/2022
Great service as usual.
Summer O.
5 out of 5
5/24/2022
Pete is always so awesome! Explains everything clearly to understand what needs to be done and why! Always excellent customer service!!! I drove almost an hour just to come back to Pete ????
Jose F.
5 out of 5
5/23/2022
Gracias
Kevin B.
1 out of 5
5/23/2022
Horrible. Slow. No vending machine. Two hours and hadnt even touched my vehicle despite an appointment
Ricky A.
5 out of 5
5/23/2022
Extremely satisfied with grapevine Ford they really know how to treat customers I've been really happy the last couple of times I been there thank you. West Way Ford in Irving really should come by and learn a few things from your store on how to treat customers.
Tianna S.
5 out of 5
5/22/2022
Aaron McBride was our service advisor and he was great

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