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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Jeffery F.
1 out of 5
6/27/2021
I asked that all fluids, especially DEF fluid is filled. Prior to paying the bill and leaving, I specifically asked if they had filled the truck with DEF and was assured it was full. Later today, I looked and it IS NOT full. .
David M.
4 out of 5
6/27/2021
Vending machines didn't work.
Jeff L.
5 out of 5
6/27/2021
Pete always makes sure we have a great experience! Great customer service!
Adeodato R.
4 out of 5
6/27/2021
Tyler always takes care of our needs. Always on the money on all services required.
Katy H.
4 out of 5
6/27/2021
Jody kept me informed and let me know as soon as my car was ready.
JESSE C.
1 out of 5
6/27/2021
2 hours for a simple oil change and inspection
Brian F.
5 out of 5
6/27/2021
Great experience and I’m always happy with the service provided by Jodie and Grapevine Ford.
Aron K.
5 out of 5
6/27/2021
Great service. Thanks Jason!
KATHERINE B.
5 out of 5
6/27/2021
Robert was really great in helping me with my service problems
IRFAN A.
5 out of 5
6/27/2021
Pete isbas always very helpfull and with details advise.
SCOTT L.
5 out of 5
6/26/2021
Miguel was great. I like having someone I can trust help with my vehicle
Michael M.
5 out of 5
6/26/2021
I greatly appreciated Christopher’s promptness and respect for my time
Keith K.
4 out of 5
6/26/2021
Aaron is a true professional and that’s why he is our dedicated service technician. We have been dealing with Aaron for several years and are always happy on how we are treated. Aaron communicates the process very well and calls or sends text messages with updates on our vehicles. We couldn’t be happier with his attitude and work ethic.
Neva D.
4 out of 5
6/26/2021
Robert Leininger went “above and beyond “ for service on my Lincoln CONTINENTAL. I really appreciate all of his expertise in resolving my service issue.
Valeria N.
4 out of 5
6/26/2021
FREDO IS THE BEST
Cr G.
4 out of 5
6/26/2021
Aaron called us every week to update us on our car status
ABE L.
5 out of 5
6/26/2021
Pete was great
CHRIS K.
5 out of 5
6/26/2021
Chris did a great job of servicing my vehicle and keeping me informed of the progress. Appreciate the efficient turnaround of the entire process.
Kevin C.
5 out of 5
6/26/2021
Very helpful!
BRYAN G.
5 out of 5
6/26/2021
Great service as always. Will definitely return for future servicing.

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