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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Roy M.
5 out of 5
10/23/2021
Chris did a great job!! Thank You!
Lisa W.
5 out of 5
10/23/2021
Bob was amazing!
Wendy B.
5 out of 5
10/23/2021
The experience was great. Excellent and quick service. My car received the best attention. Thank you
William B.
4 out of 5
10/23/2021
Service friendly and very knowledgeable of required PCM update. Quick service and truck ready sooner than promised.
Bobby B.
5 out of 5
10/23/2021
Bob was professional and very patient with me. His courteous ways would **** back for all my service.
Gracie C.
5 out of 5
10/23/2021
The best!! Thank you Ryan and Aaron!!
Deann Z.
5 out of 5
10/22/2021
Grapevine has always provided the most superior service and customer care Each and every detail covered Friendly and caring individuals Thank you!!!!
SANGHUN L.
5 out of 5
10/22/2021
He was so nice, but 3 hours wait.
Vaughn B.
5 out of 5
10/22/2021
I am pleased with the professional and courteous manner in which Bob Leininger has responded to my automobile needs.
Joesph K.
4 out of 5
10/22/2021
Heath Thimons was great as always. He delivered as promised and made you feel at home. He is the reason I returned for service on my Navigator.
KEANE S.
5 out of 5
10/22/2021
Chris Walker was awesome!
Matthew B.
5 out of 5
10/22/2021
Appreciate the service taking approx the quoted time and Alfredo was professional.
David C.
5 out of 5
10/22/2021
Great job
JOHN M.
5 out of 5
10/22/2021
Heath was great as always
Wisel J.
2 out of 5
10/22/2021
Just received a phone call today to bring my truck in on Monday. Monday will be two weeks from the time I originally attempted to bring the truck in. I was told the shop was super busy and she told me that it could not be determined how long it would be before they got to my truck. I'm hoping my truck is only there a day or two considering I use it daily for work
Dustin D.
5 out of 5
10/22/2021
Pete is awesome! I have asked for him every time over the past 4 years
Richard P.
5 out of 5
10/22/2021
Happy thanks
SANTIAGO A.
5 out of 5
10/22/2021
Very professional and fast services
Robin F.
5 out of 5
10/22/2021
Awesome service
Kent C.
4 out of 5
10/22/2021
Appreciate Pete with getting truck issues taken care of. Have a noise issue and he had someone look at it a schedule a follow up appt.

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