Martin Chevrolet Auto Repair Service Center

Rich is a very professional, knowledgeable and caring person. He is always available to answer my questions and provide quality customer service. He is definitely an asset to your organization and should be recognized as such.

Richard was as usual very pleasant to work with and he resolved my problem completely. Thank you

Alvin, Thank you for help and advise. Michael R

Robert awnsered all my questions quick and efficient service. Thanks

Fast! Fast! Fast!!!

My car never had problems starting before, then when my car was returned they said they couldn’t start it and that I had a leak in my battery which I thought was very odd . I got to my destination and turned it on and off with no problems. It just gave me a very uneasy feeling about going back in the future.

the second time around the job was done. right

W

Excellent service

Excellent service

I am satisfied with the customer service provided by my advisor Rich Cabrera... however when I reached home my car was still squeaking. :( I will follow up in the morning. Thank you so much!

Thanks for the car wash as well.

We are happy to do anything for Robert

Excellent service. Thank you

This was the absolute worst experience I have ever had servicing my car and I will never return to Martin chevrolet. I have also written a negative yelp review. I have so many issues with the level of service as well as with Robert. I had an appointment at 9:45 and wasn’t even helped until about 10:30. Robert was extremely rude and inconsiderate throughout the entire time I was there. I got a call that my car was done. No one told me what time I could pick it up or what time they closed. I arrived at 5:10 and everyone was gone. The sales people told me “sorry they didn’t leave your keys with us and there’s nothing we can do”. It is now Sunday night. I don’t have my car. I don’t have any of my work belongings because they were in my car. I had to Uber to Santa Monica (where I live) and I have no way of getting to work tomorrow. I had to call my landlord to come let me into my apartment because my house keys were also with my car keys. This absolutely ridiculous and unacceptable. I would like to speak to someone at length about this over the phone and would like to make a more formal complaint.

Richard did a great job. Thank you

Just an overpriced carwash. Inside of car was not even wiped in some areas. Left message to service advisor, was not contacted back. Through the years I buy cars at Martin, but continue to be unsatisfied with service dpt consistantly.

Robert was helpful and competent. Thanks for the easy oil change!

All was good!

Great customer service Richard provided great service Thanks