The service was excellent.
Alex is great! Kept me informed of everything. Techs did great job too!
When I got home we realized my other key fob does not work with the car anymore. Plus, we are having issues with low tire pressure codes popping up but yet after checking the actual pressure there is not a problem.
Ms.Kristine, was very professional and was very
Kind. She made sure I was very satisfied.
I have a Stinger with staggered tires between front and rear so I’m not sure why I was charged for tire rotation.
I’m. Very satisfy with the service.
Alex has always been a big help when I come in for service.
Always great service from these guys
There was damage done to my car during the wash. Kia was supposed to contact me to schedule the appointment to repair it at no cost, my fiancé was told.
Friendly staff. only comment I would recommend is the wait time for oil change is long coming from the independence location I never waited more then an hour here I waited 2. Maybe it’s from the high volume with independence getting closed but I did have an appointment. Overall the job Was done and vacuuming and cleaning the car is always very helpful and thoughtful. Thank you
I was very happy with the service I received everyone was so nice and wanted to make sure that I was comfortable and did not need anything
She was great! Very helpful, knowledgeable and informative!
Thank you!
Oscar was extremely helpful! He had me on my way very fast also. I walked away from my experience with complete satisfaction and will continue to recommend Hendrick of Concord to everyone I know!
Oscar was an outstanding service professional as he is every time I come in for my vehicle service. He always keeps me informed of the status of my vehicle and explaines everything in detail to where there are no questions at the conclusion of our business. He is the #1 service guy that I will always go back to.
Kristine was great very friendly and approachable. She is great with customers.
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