I wish the problem was a replaceable part and would have fallen under the extended warranty we purschase from where we bought the car. Since the cluster panel had been removed and reinstalled. We have noticed twice that the chime for seatbelt sounded like it was ill.
Karri and Alex do an awesome job
I always come to Hendrick Kia of Concord, because of Kerri Carbon, your Service Manager. When she was in Mooresville, she always done right by me. I got great service. I would never deal with anyone but Kerri. When she told me she was moving to Hendrix Concord, I told her that I would drive all the way over there. I live in Troutman. I chose to do so, because Kerri was always honest with me and she always made sure that my Kia was serviced the right way.
Great service; pleasant and courteous. Will be back.
Alex was very thorough and kept me up to date with the status of my car!
This was a nightmare experience. If you would like to talk with me personally, you may contact me at+****-****-xxxx.
Really appreciate Alex and Service crew for their knowledgeable and timely service with my repair and factory upgrade.
He was very efficient and kind. His service was great as well.
I was treated very well. And listened to about concerns with my car. Nice facility
Great customer service as always!
Disappointment in time to service vehicle. Appt. at 7am I was the only vehicle in the bay no other customers. Had an oil change, battery replacement, headlight replacement. At 9:15 roughly advisor stated it would take 20 more minutes to get headlight that was not in stock. I agreed to wait.
Always Class A customer service
Kristine provide great service. She was caring and made me feel at peace while spending money.
Always a great experience
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